Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Saves time
on March 22, 2013
Posted by: Vatsan
I have been using Turbotax since 2002. It is easy to use, saves time and saving records is easy. However it asks for forms such as dividend forms even when I do not have any dividend and there is no way of telling turbo tax that I do not have this. Also any time to open the saved tax return to look for any information, one needs to have turbotax installed in that machine unless one remembers to save the PDF file. Some of the explanations are difficult to understand for lay people.
What's great about it: 1. Necessary forms are pulled out, 2. entry of information once is enough, 3. state filing is a breeze, 4. easy to save
What's not so great: 1. Have to go through the same repeatedly, 2. At times asks for filling out forms that are not needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Deluxe
on March 22, 2013
Posted by: OneOldSeaDog
Before TurboTax I would spend an entire weekend doing my taxes. Now I can complete them more accurately in less than 2 hours. I especially like the feature that retrieves information from prior tax returns. However the most useful feature to me is the ability to download investment information from my investment accounts. It puts the information in the correct forms and alerts me if there is information missing from the download. Amazing.
What's great about it: Easy, Thorough,Accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on March 22, 2013
Posted by: Lizzajane
It is nice to have the additional info available when there is a question. It is nice to have all of the double checking.
What's great about it: done
What's not so great: take toooo much time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy and it does all TurboTax promises!
on March 22, 2013
Posted by: PWK2
Thank you for performing all the ways you promise and making it so easy to get my taxes done!
Jesus loves you more than you know and I'm glad I used you this year. Definitely will use you next year and the following and the following . . .
Jesus loves you more than you know and I'm glad I used you this year. Definitely will use you next year and the following and the following . . .
What's great about it: So eady to follow, intuitive about my questions; step by step help and it built my confidence the farther I progressed
What's not so great: Really none, except that I thought the final page was a mistake I received such a great refund!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Power
on March 22, 2013
Posted by: PattyL
I've used Tubo Tax for 20+ years. I've always found it easy to read and understand. I don't even look at the other Tax programs. I'm very comfortable wth Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistently High Quality
on March 22, 2013
Posted by: TaxGeekGeek
TurboTax is a product you can trust.
What's great about it: Easy to do
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
REFUND
on March 22, 2013
Posted by: MRSLR
THE STEP BY STEP EASE OF TURBO TAX IS GREAT
What's great about it: EASY TO USE
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using for 20 years, the best!
on March 22, 2013
Posted by: ToddfromCO
I've been using TurboTax for over 20 years. Every year it's managed to give me the best possible refund throughout this time. I will continue using TurboTax, and I'm sure I'll continue getting a nice refund. Thank you TurboTax!
What's great about it: Makes taxes easy and fun!
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com