Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Quick refund
on March 19, 2013
Posted by: SexyNana
every year before I send taxes, message states that Florida returns cannot be sent through email. This is not true, as I have been sending them direct for years. Why does this show up?
What's great about it: easy guide
What's not so great: seems to lose some previous info already entered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy process
on March 19, 2013
Posted by: villy1954
Continues to be a trustworthy and easy program to use.
What's great about it: Quick and easy
What's not so great: Need to improve federal pension calculation
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have Used Tubo Tax for Years
on March 19, 2013
Posted by: BarryJSr
I have used Tubo Tax for many years. I consider it the best way to take control of your taxes.
What's great about it: Everything!
What's not so great: Nothing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Reliable Service
on March 19, 2013
Posted by: Anonymous
I have used turbo tax for many years and am pleased with the service on both on Federal and state return. It is easy to use and the guidance is very helpful.
What's great about it: It is reliable and easy to use.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Much easier this year
on March 19, 2013
Posted by: cjandrl
Overall, this program is very easy. I not only do my returns, but I also do my mothers. Hers can be done in about 1 hour. It sure makes my life easier.
What's great about it: I love the way it askes all possible questions - step by step.
What's not so great: It does not remember where you are and you must keep arrowing down past where you have been.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really Rip-hummer Refund
on March 19, 2013
Posted by: cleora
Before you purchase, ensure that your computer has the correct, updated operating system. The software is very easy to use. I have used Turbo Tax for four years and any problems in the early years have been fixed by TT and their hamsters. Enjoy!
What's great about it: Asks all of the obscure questions early. Catches mistakes immediately. Easy to use.
What's not so great: Can't think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
On Time Again
on March 19, 2013
Posted by: MarioT
Turbo Tax makes Tax filing as simpleas possible.
What's great about it: The step by step approach with fact checks is reasurrung that my taxes are accurate and filed without fear of mistakes.
What's not so great: not getting a refund, oh well
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 19, 2013
Posted by: Alexjgr
Had various issues with the software, customer service was helpful, which i truly appreciated. Thanks
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com