Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
3
2012 Tax Returns
on March 17, 2013
Posted by: MrChevy
This years tax software worked well and the forms, which were available loaded and were straight forward. Though, waiting for forms that were not released yet was frustrating at times. The Tax codes have changed over the last several years, with some of the past deductions not being allowed any longer.
When I tried to: print a copy for review, or for my records, the program keep trying to sent the printing to the Microsoft Media Center? This had not been a problem in the past and printing a copy was always seamless!
What's great about it: Easy step by step interviews
What's not so great: Frustrating printing my returns for reviews or to keep a copy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accurate and Easy
on March 17, 2013
Posted by: Johnkay1
I find TurboTax to be easy to use, accurate in its results and has plenty of tips and suggestions to make it a pleasant experience filling out and printing the forms.
What's great about it: This is the fifth year I've used TurboTax. I find it easy to use, especially when transferring data from previous years
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yeah Refund!
on March 17, 2013
Posted by: GladImDoneToo
Love how the program walks you right through everything. Better than what I used last year!
What's great about it: Easy and Quick
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like the refund
on March 17, 2013
Posted by: daewooice
I love turbo taxes. It saves me money. It is so easy to use. It will not let you make mistakes. Also you have a lot of back-up.
What's great about it: the way you can get your refund
What's not so great: nothing ( easy )
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2012 TurboTax comments
on March 17, 2013
Posted by: Anonymous
As long as you have good personal tax records, using TurboTax makes completing state and federal taxes very easy. I've been using TurboTax since it came out in Beta years ago. Using TurboTax gives you a solid understanding of your taxes, credits, deductions, etc. Even with the minor issue of creating multiple copies of the same return, I highly recommend TurboTax.
What's great about it: very easy to use; good reviews of returns; I am comfortable with the accuracy of my returns
What's not so great: Turbotax created mulitple copies of my same federal return. Twice I had to delete older versions of the same return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Superflous Extras
on March 17, 2013
Posted by: Roneh
Before filing we were asked for missing W2 information, however, neither my wife or myself were employed.
What's great about it: Easy to use
What's not so great: Unnecessary duplication of questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Bugs Were Encountered
on March 17, 2013
Posted by: TheBestAndrew
I've used Turbo Tax for many many years. This year, however, the software had some bugs. The program failed to save my file to disk on the first 6 attempts. It finally did save it though.
This was encountered during the transmission of my return. It worries me that I might have sent it too many times which might cause me grief with the IRS.
What's great about it: Too many to list
What's not so great: Bugs were encountered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply works
on March 17, 2013
Posted by: Vermont4estr
This does make filing returns easy. I did my own returns before computers and wouldn't go back, however it sure would be nice to have some way of understanding where the numbers are going when following the script. I also wish the state and federal modules worked more seamlessly. I had to dig through a printed copy of the federal return to figure out that some "other income" that showed up on the VT return without explanation (but VT required and explanation) was taxable income from last year's refund. Seems like that cannot be so uncommon that it isn't automatically filled in. Also, with some income from NH (which doesn't have income tax) I don't understand why TurboTax would suggest I needed to download a NH module at $xx.xx.
What's great about it: easy guidance and saving
What's not so great: Vermont and New Hampshire State software could be more seamlessly linked to federal
Written by a customer while visiting turbotax.intuit.com