Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Refund Assurance!
on March 16, 2013
Posted by: Grammierunner59
Had to call for clarification on new forms needed this year. The expert tax help was just that EXPERT!!!
What's great about it: Quick expert help
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Huge Time Saver
on March 16, 2013
Posted by: solidwood
I have used TurboTax & Quicken since the early 90's. I can usually get my taxes done in about an hour. I don't import quicken data to TurboTax, but rather, print reports in Quicken and hand enter the results in TurboTax. Prior to using TurboTax, I did my taxes totally by hand, for both personal and business. This would sometimes take me as long as 40 hours!!! Now, I would not do taxes any other way than with TurboTax (unless the US goes to a flat tax, in which case I would consider doing it by hand again!).
What's great about it: Gets the job of taxes done quickly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Made Easier
on March 16, 2013
Posted by: vlarnmsn
I have used Turbo Tax for several years now and I am completely hooked on it. I feel very secure using this program because of the explanations and guides that are available. I plan to continue using this program in the years to come.
What's great about it: The program guides me through every step so that I don't miss something important
What's not so great: If you have to back up for any reason, you have to re-enter all the information
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed with the purchase of Savings Bond,
on March 16, 2013
Posted by: Jasm
I wanted to purchase $300 of U.S. Series I Saving Bond but the TurboTax software is not set up were its understandable. I ended purchasing a total of $600.00.
My $300.00 of saving bond was to have 2 beneficiaries but the software didn't let me do that, I had to include an amount of $150 for each beneficiary. This caused to purchase $600, this was NOT what I wanted. How can I re-due the purchase of the bond? I just want $300.00 of saving bond.
My $300.00 of saving bond was to have 2 beneficiaries but the software didn't let me do that, I had to include an amount of $150 for each beneficiary. This caused to purchase $600, this was NOT what I wanted. How can I re-due the purchase of the bond? I just want $300.00 of saving bond.
What's not so great: U.S. Series I Saving Bond Purchase was NOT clear, It made me purchase 2 extra, disappointed:(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was Great
on March 16, 2013
Posted by: Sewingluv
Worked great for us. Excellent.
What's great about it: Liked the way the program brought in all last year's information
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2012 Tax Return Filing
on March 16, 2013
Posted by: Hottrodd
Have been using TurboTax for several years and will continue to use in the future. It's fast, easy and walks you through all the steps it takes to get the maximum deductions possible.
What's great about it: Very thorough walk-thru of all areas of for deductions, etc.
What's not so great: None that I can currently think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
unexpected GOOD News
on March 16, 2013
Posted by: med18d
I have used this product for the past ~10 years and have had no problems. I would highly recommend to anyone on the fence of using this compared to other products or going and paying someone to prepare your taxes.
What's great about it: Easy to use and methodical
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent - mostly
on March 16, 2013
Posted by: NoStressTaxes
I was encouraged by my experience using Turbotax last year in CA, splitting my community property income with my RDP.
This year, we moved to OH, a state which does not recognize the RDP.
Where Turbotax guides you through the community property worksheet (form 8958) when you live in CA, if you don't, it does not - even if you lived in CA part of the year. A great CSR helped me access the form using the Forms view. It would be nice if there was an easier way, but it does work.
However, when I was filling out the City Tax form for OH, I had quite a bit of trouble filling out the Schedule R information. Since I'm a new resident, I wasn't familiar with this system of taxes, so it was quite obvious to me that the instructions were quite lacking. This is the only complaint I had.
What's great about it: Allowed me to account for splitting income earned in a community property state with my RDP
What's not so great: Needs better instructions for Ohio city tax schedule R
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com