Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
on January 29, 2013
Posted by: ICUTim
Excellent performance! Will continue to use Turbo Tax.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on January 29, 2013
Posted by: CHICKEES40
I HAVE USED TURBO TAX FOR 30 YEARS AND NEVER HAD A PROBLEM WITH MY TAXES!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Detailed questions helped me get the max refund
on January 29, 2013
Posted by: JJM31220
I liked the way the detailed questions helped me get the maximum refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not As Easy As Before
on January 29, 2013
Posted by: Pro55
As always turbo tax was accurate for my filing purposes. However, I found this year's format completely different and I did NOT like it seemed more question-y and not so clear to answer. And lastly the highlighting of which answers you should automatically click on were "faded" and not always easy to visualize. Personally, I liked the old format. Oh well!
What's great about it: Still Accurate
What's not so great: Different format and highliting not as good as before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 2012
on January 29, 2013
Posted by: Markat
Why can't I file electronically? I didn't have any info to put on form 8889, but still won't let me file by email. Other than that, I like TurboTax
What's great about it: Really easy to do.
What's not so great: Could not efile because of form 8889, even though I didn't have any information to enter on that form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review Procedure Needs Work
on January 29, 2013
Posted by: SeniorGolfer
Error check claimed that I did not enter data for box 12 of form 1099-DIV correctly but I had a lot of trouble satisfying the program. I am not sure what I finally did to get out of my error loop.
What's great about it: Use existing data year after year.
What's not so great: Correcting "errors " confusing as no error shown when input was reviewed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy taxes
on January 29, 2013
Posted by: LRader
Over all a great product. I have been an extremely satisfied customer for many years.
What's great about it: Easy to follow steps. Detailed Explanations.
What's not so great: Pre loaded answers don't always fit the question.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as piel
on January 29, 2013
Posted by: Kiwigirl24
It is so easy to follow the clear directions and m,ake sure that nothing is overlooked.
What's great about it: ease of use
Written by a customer while visiting turbotax.intuit.com