Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Turbo Tax vs CPA
on March 14, 2013
Posted by: Remey
We used to use a CPA but after using Turbo Tax one time it was time to exit CPA period
What's great about it: Turbo Tax has CPA beat hands down
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cumbersome
on March 14, 2013
Posted by: Anonymous
There are too many repetitive screens to click through. It is a bit of a slog.
Had to remove auto import of form 1098 and manually update.
Michigan handling of retirement income required work around to qualify for proper taxation.
Schedule A should not be included with filing when standard deductions are more advantageous. They should be available on PDF saved forms only.
What's great about it: Calculation worksheets done well/ error checking well done
What's not so great: Tedious
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependable!
on March 14, 2013
Posted by: RGTalent
I have used Turbo Tax for over 15 years and have never been disappointed. It's reliable, quick, and easy to use.
What's great about it: Reliable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
used to be better
on March 14, 2013
Posted by: petrmoo
used for many years but 2012 may be the last year
What's great about it: ease of information transfer
What's not so great: too hard to correct errors /
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
FAST AND EFFICIENT
on March 14, 2013
Posted by: Anonymous
Fast and efficient, easy to use, love it...
What's great about it: FAST, EASY TO USE.
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 14, 2013
Posted by: NotUpToPar
Some improvement over last year, but still difficult to make corrections or go back to input omissions. There was no prompt for all lines in Oklahoma Schedule 511-C and going to forms still did not allow entry in line 4, Interest qualifying for exclusion.
I prefer to print a copy for review before going to "File", but then I have no bank account numbers for direct deposit shown.
I prefer to print a copy for review before going to "File", but then I have no bank account numbers for direct deposit shown.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Error in creating 8582
on March 14, 2013
Posted by: Anonymous
Due to the 2012 generating a Form 8582, my refund was held up for multiple weeks. If the Form 8582 had not been created due to software error, I would have had my refund deposited within a week or two at most.
What's great about it: Works fine for everything in the past ... easy to use.
What's not so great: 2012 software created Form 8582 that was not needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Let's me do it at home
on March 14, 2013
Posted by: ChJohn
I've been using TurboTax for several years. It's a great convenience to have required information already in the computer and then transferred to the new return.
What's great about it: User friendly, comprehensive
Written by a customer while visiting turbotax.intuit.com