Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
3
Printing a State return is needlessly convoluted
on March 13, 2013
Posted by: KeithF
Decided to e-file the federal, but mail in the state return (since there were no refunds involved). "Print State Return" is unbelievably convoluted and really never does actually print the return, despite multiple attempts. TT doesn't directly print, but instead forces you to generate a pdf, which you must then print. Not the end of the world, but I had to go thru the process FOUR times before I finally concluded that even though TT kept offering to print, all it would ever do is create the pdf. Needlessly confusing and time-consuming. My previous years' use of TT had no such problems.
Also, attempting to print a State-only return always prints the FEDERAL filing instructions (!?!), plus the FULL federal return. This is followed by the State filing instructions in the middle and finally the state forms at the end of the single .pdf. This pdf, by the way, gets named "1040 Individual Tax Return...", which is the same name that TT created when it saved my federal return. But this is supposed to be for the STATE return!!! For Calif, it should be named "540 State return" or something like that.
To get around the issue, I had to manually print JUST the state-return pages, minus the Fed-filing instructions. Shouldn't have to play these games to get a simple result.
What's great about it: Program didn't crash or loose any data
What's not so great: Won't print a simple State-only return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Possible Error
on March 13, 2013
Posted by: SFMike
When I went to e-file my federal return, TTAX asked me if I wanted to file both my federal and my state (Tennessee) at the same time. I lived in TN in 2010, but have lived fulltime in Texas for all of 2011 and 2012. That fact was entered during the interview phase. What gives?
Also, when I entered qualified dividend amounts, I was expecting to be taxed at 15%. TTAX computed a tax on the dividends that was 18.35% Again, what gives?
Thanks, Mike
What's great about it: Love how easy it is to enter data
What's not so great: Had a hard time finding where to change the spelling of a charity name I had entered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 13, 2013
Posted by: BaldIrishJack
As always, TT is most helpful.
I hate keying in a mess of charitable addresses when It's Deductible has them.
What's great about it: Great
What's not so great: Why not carry addresses over from It's Deductible!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as easy to use as last years
on March 13, 2013
Posted by: Bobbydean
It seemed to put in stuff, automatically, that I didn't understand.
What's great about it: I like the way it guides you through, asking questions.
What's not so great: Correcting something is confusing, cumbersome, takes longer than it should.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax taxed
on March 13, 2013
Posted by: lydia2
Now after using it for about six years it is a breeze to finish up once I have all my papers together. Thanks for a product that is worth recommending.
What's great about it: Confident that all is well
What's not so great: Turbo Tax taxed because of glitch in MN returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Peasy
on March 13, 2013
Posted by: sandyspyke
I would recommend this to anyone, thank you for making it quick and simple
What's great about it: Easy to understand. Quick, Simple
What's not so great: just a few hiccups and misundertanding
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Freedom is getting TurboTax to file for me!
on March 13, 2013
Posted by: CAPWeiss
I trust the name and performance of TurboTax. It is the NO- WORRY way to file my taxes and know it has been double-checked and filed... no hassle. Thank you TurboTax for making it so easy to file my taxes.
What's great about it: IT was so easy and stress-free. I know that TurboTax always has my back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax time made easy
on March 13, 2013
Posted by: Mimi1
Great for the do it your self tax preparer.
What's great about it: Easy installation, clear instructions with detailed explainations
Written by a customer while visiting turbotax.intuit.com