Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Easy to use!
on March 10, 2013
Posted by: LKMinAZ
Love the fact that it shows last year 's amounts so I can compare year over year. The help on charitable deductions (value of items donated) is valuable.
What's great about it: Easy to use, love the deduction evaluator
What's not so great: State filing should be included - why does it cost extra?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 10, 2013
Posted by: Cyrly
Good program - does what they promise
Have used TurboTax for 14 years
Have used TurboTax for 14 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK But I Wish . . .
on March 10, 2013
Posted by: Alvie
I have used TurboTax for years and have been well-satisfied with the results. There is plenty of depth for just about every tax issue. You can get a brief explanation of questons that you might not fully understand. Forms are complete and accurate.
Now the problem. I had a problem with the 2012 program when it made comparisons to my 2011 return. Especially on Schedule A, many items were shown as zero for 2011 and that was absolutely wrong. The 2011 .tax file showed the correct values. Comparing zero in 2011 an actual value in 2012 gave some very erroneous comparisons - even bad calculations. This issue needs to be addressed by a TurboTax program expert - not a group of users who can only guess at a possible solution. TurboTax needs to provide an on-line way (like these reviews) to report such software problems.
What's great about it: Good depth in the questions
What's not so great: No personal contact to report software bugs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 10, 2013
Posted by: deehall
A few glichs in downloading, had to exit and continue.
What's great about it: Importing last years return
What's not so great: updates after purchase
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & Affordable
on March 10, 2013
Posted by: Boborae1
I love using Turbo Tax. It's a great way to file my personal taxes and insure accuracy!!!
What's great about it: Quick and Easy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and painless!
on March 10, 2013
Posted by: ChrisZM1
I actually look forward to doing my taxes because it is so easy!
What's great about it: Love how all of last years numbers are automatically transferred...no looking up info from last year!
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great experience
on March 10, 2013
Posted by: jdtriou
This was the easiest tax software I have used. I have been using different tax software over the years and this was the most thorough and easy.
What's great about it: very easy, very thorough
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
problems with AL state return
on March 10, 2013
Posted by: Helengrace
2 problems I noticed:
problem #1:
on federal, I entered info on sale of my residence (I had a loss)
on Alabama state, when Turbotax asked me if I sold my residence, I said yes, but then it brought up all my sales of stocks, instead of my sale of residence data
problem #1:
on federal, I entered info on sale of my residence (I had a loss)
on Alabama state, when Turbotax asked me if I sold my residence, I said yes, but then it brought up all my sales of stocks, instead of my sale of residence data
problem #2:
on Alabama itemized deductions, Turbotax did not carry medical deductions correctly from federal return. On federal sch A, med. expenses paid from my Health Savings acct are not allowed, since on the federal return I can deduct my contributions to the HSA, and turbotax handled that correctly. But for Alabama itemized deductions, it should have carried the FULL AMOUNT of my medical expenses since AL does not allow HSA deduction contribution. Turbotax did this incorrectly, and only carried over the amount allowed on the federal sch A. I had to go back and make the adjustment manually.
on Alabama itemized deductions, Turbotax did not carry medical deductions correctly from federal return. On federal sch A, med. expenses paid from my Health Savings acct are not allowed, since on the federal return I can deduct my contributions to the HSA, and turbotax handled that correctly. But for Alabama itemized deductions, it should have carried the FULL AMOUNT of my medical expenses since AL does not allow HSA deduction contribution. Turbotax did this incorrectly, and only carried over the amount allowed on the federal sch A. I had to go back and make the adjustment manually.
What's not so great: some data did not carry correctly from federal return
Written by a customer while visiting turbotax.intuit.com