Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Easy as Pie
on March 6, 2013
Posted by: Bwild
I've tried several different software brands and I have found Turba Tax to be the most comprehensive and easiest to use. The step by step process was very easy to follow. I'm through shopping around I am a Turbo Tax customer for life.
What's great about it: Ease of use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Review
on March 6, 2013
Posted by: Apple4
Overall I will continue to use this software unless a better product comes onto the market.
What's great about it: Fast with helpful tips & nice comparison with previous years return.
What's not so great: Screen navigation could be better, especially for state, & not enough details showing results vs. tables in tax schedule
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 6, 2013
Posted by: Happygolfer
It works well at aiding in doing necessary calculations & forms. Have used it for several years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
CONFUSING INTERFACE
on March 6, 2013
Posted by: 1040MONKEY
If I need help or clarity with a Form or tax topic, I should be able to go directly to it in the Help screen. Once inside Help, I should find links that take me directly to the input screen I need.
What's great about it: Hints, suggestions
What's not so great: Too dumbed down. I want to be able to EASILY maneuver to anywhere I need to go in my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 6, 2013
Posted by: Daniel456
I've been using Turbo for many years and this year's was the hardest to follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but still need to know what you're doing
on March 6, 2013
Posted by: FromC2C
Had I only followed the questions I would have missed the sales tax and energy credit on our new home. (These totaled about $8K so it's a big deal. Don't get me wrong, I like turbo tax, having seen it used by clients when I worked for a tax prep chain but you still need to know what you're doing or you're going to miss stuff.
What's great about it: easy calcs, good help screen
What's not so great: questions can be misleading and cause missed deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeping it as simple as possible
on March 6, 2013
Posted by: PhoenxiAsh
The tax laws are convoluted and it just keeps getting worse. If you have a basic understanding of your finances then TurboTax keeps filing simple. I can download all of our bank and investment statements and it automatically files the info into the relevant forms. It also goes into last year’s TurboTax files and pulls in any carryovers. The questions it asks are relevant and straight forward. If you are unsure of how to answer there is a help link attached to the questions for a more detailed explanation or example.
It takes me about four hours to complete the program with my finances. However, looking at the final IRS forms after filing them, I am not complaining. If I were to do this myself, far more time would spent trying to learn the tax codes along with a certainty the final forms would contain errors and/or omissions.
I cannot omit the pricing. I've known people who have paid tax accountants to do their short forms for nearly the same price as the TurboTax software. I have no desire to find out what an accountant would charge for my finances. Also, the uncertainty of their abilities would always be a concern. An irony to all of this is that many of them use some type of tax software and the information they request is driven by their software package.
I have been using TurboTax since 1999. Over this period of time many of my evenings and weekends have been spent doing other things besides taxes. When my taxes are submitted I feel comfortable there are no mistakes and I am getting back the maximum possible.
Side note: (Intuit can delete this if they see fit.) If you are filling out the EX or short form, get out the pencil and paper or go on line and save yourself some money. You really do not need to pay for a software package or tax accountant.
It takes me about four hours to complete the program with my finances. However, looking at the final IRS forms after filing them, I am not complaining. If I were to do this myself, far more time would spent trying to learn the tax codes along with a certainty the final forms would contain errors and/or omissions.
I cannot omit the pricing. I've known people who have paid tax accountants to do their short forms for nearly the same price as the TurboTax software. I have no desire to find out what an accountant would charge for my finances. Also, the uncertainty of their abilities would always be a concern. An irony to all of this is that many of them use some type of tax software and the information they request is driven by their software package.
I have been using TurboTax since 1999. Over this period of time many of my evenings and weekends have been spent doing other things besides taxes. When my taxes are submitted I feel comfortable there are no mistakes and I am getting back the maximum possible.
Side note: (Intuit can delete this if they see fit.) If you are filling out the EX or short form, get out the pencil and paper or go on line and save yourself some money. You really do not need to pay for a software package or tax accountant.
What's great about it: Pulls in past history, downloads documents from banks and investment firms, ask straight forward questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesomly easy!
on March 6, 2013
Posted by: emsheba
Great software!
What's great about it: Fast and through and maximized return amount
What's not so great: None
Written by a customer while visiting turbotax.intuit.com