Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5 out of 5
5
Money better at home
on March 2, 2013
Posted by: foorballrocks
from blackshear, ga
always have been happy with doing my taxes knowing someone was reviiewing what i did
What's great about it: easy of movement forward
What's not so great: Not able to make comparison side by side
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simple and easy to use!
on March 2, 2013
Posted by: Cerulia1
from Yatesville, Ga
It only took me half a day (not counting the time to get all my receipts together) to get my returned finished and on their way!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great, as usual.
on March 2, 2013
Posted by: Mountie
from Mansfield, PA
I'm a degreed accountant, but you don't need to be one to use TurboTax. Anyone with decent math skills, who does their own banking and bills, should be able to to their taxes also. Years ago, when I had to do our taxes manually, it was somewhat of a drudgery task, especially for investments. But TurboTax makes short work of investments and all the necessary forms. Thanks, keep up the good work. Also, I've finally started to E-file and trust the security of the IRS online system.
What's great about it: Easy to follow and complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Ease Cheese
on March 2, 2013
Posted by: MilesR30
from St. Helens, OR
Using TurboTax was very easy and allowed me to complete my taxes in about an hour. I have used for several years and is worth every penny.
What's great about it: Extremely easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Crashed... A LOT
on March 2, 2013
Posted by: deezer
from USA
Used TurboTax Deluxe+State on Windows XP Home. It crashed about 4 or 5 times during my return. Though I became very good at clicking "Save" after every step, I lost data serveral times and this really lengthened the time it took to get my taxes done.
What's great about it: Easy to use
What's not so great: Crashed, crashed, crashed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Continued Excellence
on March 2, 2013
Posted by: MisterAutumn
from Upstate New York
This is the 4th year I've used TurboTax. It's outstandingly easy to use with many valuable features. The automatic transfer of prior years information if you previously filed with TurboTax is great. The instructions are easy to follow and very comprehensive. The imbedded Help tips are a great way to find out more, in a separate window so you don't mess up your main filing.
I recommend this product highly and will use it myself for many more years.
What's great about it: Great transfer of prior year filings if you previously used TurboTax. Easy to follow instructions. Great help tips.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
on March 2, 2013
Posted by: Marxx
from nj
This software is too complex and I will never use it again. I am a tax accountant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good Experience and Money Saver!
on March 2, 2013
Posted by: JTCC
from Idaho
This is definitely a very user friendly product. I do have one suggestion that would have helped me through the question/answer/review process. I would have liked to have seen each question have the tax form (ie: 1040) and section/line number (ie: Adjusted Gross Income/Line 32) in parenthesis. This would have helped me to know which questions are associated with which forms and sections when reviewing my completed tax forms at the end. I would recommend this product for anyone trying to complete their own taxes.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
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