Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
taxes
on March 2, 2013
Posted by: taxsam
very good will use it again
What's great about it: easy to use and import last years info
What's not so great: edits to completed sections could be easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I always love Turbo tax
on March 2, 2013
Posted by: RBrooks
I have used Turbo Tax for many years and I love it.
What's great about it: It is very easy to understand and it is inexpensive
What's not so great: sometimes is loads forms that you do not need
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2012 not as good as normal
on March 2, 2013
Posted by: thunder1
I had lots of trouble downloading from Morgan Stanley. It would not accept my account name or password through TT . I spent many hours with MorganStanley tech support. They finally ended up changing my password to a simple numeric to get it to work. I see lots of other people also had trouble from many different partners. Fix this for next year.
Also I had trouble getting rid of a K-1 form that was carried over from a previous year. Your instructions didn't exist. Others with the same problem came up with the solution to delete the form. I wouldn't have known how or where that information was without their help.
Also I had trouble getting rid of a K-1 form that was carried over from a previous year. Your instructions didn't exist. Others with the same problem came up with the solution to delete the form. I wouldn't have known how or where that information was without their help.
What's great about it: easy guide was fine
What's not so great: trouble with imported stuff
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Tax Year
on March 2, 2013
Posted by: Longtimeuser9
Where I used the import feature for investments, the Turbo Tax program enters the information with different names from what the investment company is called leading to confusion on what has and what has not yet been entered. As a result, once I cleaned up double entries, the error check came back and thought I had missing information and would not let me move on without manually entering all of the information over again.
Also, for both the income and deductions sections, when you use the easy guide and you finish a category, the program always returns you to the top of the section you are in. That means you have to scroll down to the bottom of the page before proceeding. This is annoying and time consuming. When you finish a category of income or deductions, you should be returned to the BOTTOM of the page automatically so you can move on.
Also, for both the income and deductions sections, when you use the easy guide and you finish a category, the program always returns you to the top of the section you are in. That means you have to scroll down to the bottom of the page before proceeding. This is annoying and time consuming. When you finish a category of income or deductions, you should be returned to the BOTTOM of the page automatically so you can move on.
What's great about it: Fairly comprehensive.
What's not so great: Import feature continues to cumbersome. See review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
how to file an income tax return . . the easy way!
on March 2, 2013
Posted by: CACAC
What a fast and easy process to complete the tax return . . . with many checks and balances to boot!
What's great about it: Intuititve easy program to follow.
What's not so great: N/A
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth Every Penny
on March 2, 2013
Posted by: Hate2Pay2
Well worth the cost of the CD. Recommend to anyone looking for a way to make doing their taxes easy.
What's great about it: Makes doing taxes very easy!
What's not so great: Can not think of any!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 2, 2013
Posted by: DougDougDoug
Sometimes gets me off on wrong path and I enter amounts twice in different parts of the return, then I have to go back to delete and correct.
What's great about it: Thorough
What's not so great: see below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Took the anxiety out
on March 2, 2013
Posted by: photofud
Turbo Tax has made my filing something I can look forward to, thanks.
What's great about it: Fast, straight forward, easy even for me
What's not so great: No explanaation for not using my long term care insurance premiums
Written by a customer while visiting turbotax.intuit.com