Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Buy lots of paper first
on August 21, 2013
Posted by: saveatree
Please consider doing summary sheets for interest and dividends, why print a separate sheet for each w/2, 1099, k-1, etc. for my records, as i already have the originals. Would be nice to have a summary at the of my copy that tells where each number is coming from and list each item that is included in each total. (This was a problem for me with many k-1's).
What's great about it: Seems to handle difficult transactions
What's not so great: Generates massive amounts of paper
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Review
on August 22, 2013
Posted by: Anonymous
I have seen the usability of the product decrease this year. There are imbedded questions, and the software does not provide an explanation of why you are rejected for a particular credit. As an example, there is a question on dependants on living with you year round. We have a student who lives at college. I went through this question series multiple times before I discovered guidance that if they were a student they did not need to live with you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
speedy return
on August 22, 2013
Posted by: peejay3145
i have used turbo tax for the last 14 yrs
What's great about it: great easy to navigate
What's not so great: cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy to understand and use as always
on August 24, 2013
Posted by: dbjr2012
i do realize that e filling is easy and quick but id prefer not being prompted to e file.
What's great about it: ease of installation, still a great value.
What's not so great: at the end i couldnt print my return do to this site page being locked up
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Good Review
on August 24, 2013
Posted by: beldar8
Used my own routing - long time TurboTax user
Easy, as long as you have all of your info and most recent updates
Easy, as long as you have all of your info and most recent updates
What's great about it: Straightforward, even for the K-1 items
What's not so great: Too many updates to interrupt the flow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome customer support
on August 26, 2013
Posted by: scheid
customer support helped me for hours!! and never gave up. i cant thank them enough
What's great about it: support was veryhelpful, kind, and patient
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax review
on August 26, 2013
Posted by: Newc
I wanted to enter a bad debt owed to me and could not because of the difficulty to address out of norm subjects.
What's great about it: Easy to input data.
What's not so great: Difficutl to enter out of norm input.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2012 Car Depreciation for multiple business
on August 27, 2013
Posted by: Anonymous
I had great difficulty with one car used in 3 business. The car was taken out of service for each business or no milage recorded for 2 business. For the one business that continued to use the car, a trade-in occurred mid year. No depreciation was claimed on the old car and only standard mileage deductions were used. Deleting the trade-in information for business where old car was not use in 2012 proved difficult.
What's great about it: Ease of Wage, interest and dividend
What's not so great: Problems with one car used in multiple business
Written by a customer while visiting turbotax.intuit.com