Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
2
Not a great year for Turbo Tax
on April 30, 2013
Posted by: Saddadio
Over the years TurboTax has had some good years and some not so good years. This was a NOT.
My K-1 was improperly entered. I had to go to a professional tax preparer to find ways to lower my taxes that went completely unnoticed by Turbo Tax. "It's Deductible" is a nice program, but it did not work on Safari. I had to use Firefox.
I hope it will be better next year, or I will just use a professional person.
What's great about it: It easily downloads information from previous years.
What's not so great: It screwed up information on my K-1 and the changeover from an IRA to a Roth.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Rejected Federal Tax return - solved by quick fix!
on April 30, 2013
Posted by: ChuyChuyChuy
Wow!
Even with a rejected Federal Tax return, the software has a quick fix button to guide you to correct your mistake!
All I needed was to correct my younger son's social security number!
What's great about it: Qucik Fix button
What's not so great: Searching for a solution takes some looking.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent system that saves hours of time
on May 2, 2013
Posted by: Turbogenius
Turbo tax asks the right questions. I gathered the data that was needed. Plugged it in and voila got it done.
What's great about it: Saves hours of time and reduces the cost and need for a CPA
What's not so great: At the end a had a little trouble finding the 2012 Return on my computer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not as easy as advertised
on May 3, 2013
Posted by: sportsceo41
First time ever using this for tax returns. It was not as impressive as I thought it would be thats for sure
What's great about it: able to do it at home inexpensive
What's not so great: hard to understand
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another tax season completed with confidence
on May 3, 2013
Posted by: DangHo
TurboTax delivers once again..
What's great about it: Easy, thorough and complete
What's not so great: taxes continue to get more complicated
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use, but expensive
on May 3, 2013
Posted by: StopSalesTaxes
Turbo tax is easy and quick. However, the state tax programs are expensive to purchase and expensive for filing, especial if you file with more than one state.
What's great about it: Easy to use.
What's not so great: State programs are expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on May 4, 2013
Posted by: KDF90210
The questions in the K-1 section are not sufficient to create correct Form 1116. The forms need to be manually manipulated to get them correct.
What's great about it: Can look at forms to see what is populated. Can click on a form box to get to entry of data.
What's not so great: Form 1116 Foreign tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still a great product
on May 4, 2013
Posted by: cht6
Once a page in the Easy Step process was reviewed and answered, the page might not be there if I wanted to go back and change my answer. Several times while doing this year's return, I either made a mistake or I deliberately chose a different answer to learn more about a particular part of the tax code. Most the the time I was able to go back to the previous page and change my answer or undo my choice. But sometimes, the page where I made the wrong choice was gone, and I couldn't it back to it. So, to undo a bad response, I had to go to Forms and manually make the adjustments. This was a cumbersome process.
What's great about it: easy to use
What's not so great: tricky to undue a mistake
Written by a customer while visiting turbotax.intuit.com