Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Outstanding as always!
on April 15, 2013
Posted by: Countymnca
I have been using TurboTax since the mid 90's. It keeps getting better!. I know handle numerous rental properties and a small side business all with TurboTax and (knock on wood) have never been audited.
Simply great. The easy layout and steps make sure I never miss a deduction and get the largest refund possible.
What's great about it: 10+ years and still the best
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Serious bugs and hidden fees
on April 15, 2013
Posted by: Anonymous
Everything was fine with my 2012 return until I got to the very end of the filing process. After already paying for the hidden filing fee for state filing, which is not included in the description, and getting past the 700 spam ads TurboTax kept telling me there were errors with my 1098 form. In fact it had created 12 1098 forms! And all of them were garbage. I had to google and guess at how to fix it and finally after digging through menus and options I was able to delete all the junk 1098 forms that had been created.
This was a very bad experience with turbotax this year and I may not use it again. I'm tired of the hidden state filing fees and the spam ads throughout the program. This bug that had me working until 10 pm was just about too much.
Even this review is asking for a bunch of unecessary information. You don't need my marital status to publish a review of your software.
What's great about it: Handles tax info fairly well
What's not so great: Importing data is almost worthless and has serious bugs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Retuned user
on April 15, 2013
Posted by: JuniorB
Great software, easy to use, very intuitive, makes it so simple to self file.
What's great about it: written in plain language
What's not so great: no complaints
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy as pie
on April 15, 2013
Posted by: cbjohnson
always a pleasure and always accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy Tax Preparer
on April 15, 2013
Posted by: Timetaker
I m very happy with turbo tax. They make the process simple to use and almost full proof for errors. I like the screens and the step by step instructions. I would recommend it to others.
What's great about it: It walks you through all the steps and gives great explanations of each item.
What's not so great: Not much, i keep using many many years later!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so simple to use
on April 15, 2013
Posted by: aikikid
I have use turbo tax software for the past 7 years and it just continues to get better every year.
What's great about it: easy to use and navigate software
What's not so great: none that i can think of!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Procrastinators Best Friend!
on April 15, 2013
Posted by: Fowers
I purchased Turbo Tax in February but the procrastinator in me waited until the last minute to file my taxes. It was not a problem with TurboTax. Filing my taxes was quick and easy. I followed the guide that walked me through the whole process. And I didn't have to stress about taking my returns to the post office because E-File was a breeze. Although I don't recommend anyone waiting until April 15th to do their taxes, this procrastinator sure was glad she had TurboTax.
What's great about it: Quick and Easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Devoted User...
on April 15, 2013
Posted by: DJWL
I have used TurboTax since it was first introduced into the market... So, how many years would that be? Almost 30??? I would NEVER consider using another product!!
Thank you for making my tax preparation SO much easier for so many years!!
What's great about it: Ease with which one can complete a return... Excellent product!!
Written by a customer while visiting turbotax.intuit.com