Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Another Year Done
on April 15, 2013
Posted by: Texaswellwater
The tax prep was easy as usual. I have used Turbo Tax for the last 12 years. Never had a problem.
What's great about it: Easy to use, do not have to leave the house
What's not so great: No issue with software, only have issue with IRS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product
on April 15, 2013
Posted by: MSODAY
I use Turbo Tax every year to complete my taxes. It step by step instructions are easy to follow and understand.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Homerun this Tax Return is done!
on April 15, 2013
Posted by: TexRocker
TurboTax is great. Starting using it for year 2000 and will not turn back. The savings to file my own taxes and confidence of the audit review should be enough to confince any reasonable person.
Over the years the wizard help has greatly improved, and do not have to keep up with all the tax laws and changes. If interested, there is great help, advise, and links to get you the information you need.
I'll stay loyal as long as the cost of the product does get unreasonable. Keep up the great work!
What's great about it: Able to download financial documents and tax audit review!
What's not so great: It so darn easy, I feel guilty!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on April 15, 2013
Posted by: robert145
Have used others in the past, TurboTax still best there is.
What's great about it: Detailed walk through each section is terrific.
What's not so great: No much to dislike.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use, for beginners & experts alike.
on April 15, 2013
Posted by: CheapTucsonite
Since my audit risk was low, I didn't know if I was pushing my envelope for deductions. Should I donate more next year? does buying a painting in an auction constitute full deduction of purchase price? how can I maximize my deduction with a ROTH-IRA? should I even pursue other avenues of deductions?
What's great about it: Have "explore" options, instead of being spoon fed.
What's not so great: I don't really know if it optimized my return or not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LIKE IT MORE EACH YEAR
on April 15, 2013
Posted by: FILLIP
THE FIRST TIME I USED IT, I WAS SURE IT WAS GOING TO BE DIFFICULT. AS I USED IT, IT BECAME CLEAR THAT ALL THE SMALL AND LARGE QUESTIONS WOULD BE ANSWERED, IF NOT BY THE PROGRAM, BY THE ONLINE HELP. I HAVE USED TURBO TAX FOR SIX YEARS NOW. I'D ONLY SWITCH FOR A SEXY TAX LADY
What's great about it: THE STEP BY STEP
What's not so great: IT WOULD BE NICE IF IT WAS FREE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done with Ease
on April 15, 2013
Posted by: Jeneb
I been using Turbo for 3 years now and I would recommend to all my friends
What's great about it: that it reviews all areas that you can get a refund in
What's not so great: That you have to pay to file state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Difficult to make adjustments
on April 15, 2013
Posted by: Mandable
While inputting the information from my K-1 for a Trust, my mouse grazed the button for a Partnership. ( I am not part of a partnership.) But once that button was activated, that Form 1065 was part of my return. Turbo Tax wanted more info to put on that form, and of course, since I'm not part of a partnership, I didn't have that info. Turbo Tax refused to file my return electronically. It took an hour and several internet searches to remove that form. My first attempt at help was through Turbo Tax - and that was NO HELP. I finally found an answer through a discussion thread, but really, they need a "back" button or an "undo" button.
Also turbo tax insisting taxing 100% of my federally tax exempt income when according to my K-1 only 50% was taxable. When I overrode the entry on the forms, Turbo Tax refused to file electronically. Since I live in NY and I am required by law to file my state return electronically, I had to pay tax on the full amount. I'd like to send Turbo Tax the bill for the difference!
What's great about it: finds deduction I might have missed
What's not so great: Once you "start" a topic, you can't get it out of your return!
Written by a customer while visiting turbotax.intuit.com