Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Procrastinators Best Friend
on April 15, 2013
Posted by: snadeau0523
It's 7:30pm 4/15/2013 and I can't believe my taxes are DONE all BEFORE midnight!
You just don't understand what a procrastinator I Am!! I just started this morning and I'm done! Now maybe I can focus on getting 2011 done! Wish I knew it was this fast last year!! ;D Thanks so much.
You just don't understand what a procrastinator I Am!! I just started this morning and I'm done! Now maybe I can focus on getting 2011 done! Wish I knew it was this fast last year!! ;D Thanks so much.
What's great about it: EASY Guide
What's not so great: I don't know what I'm doing, but that's not your doing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
E-Z!
on April 15, 2013
Posted by: EZTAX98
Turbo tax was very user friendly...even my elderly mother was able to complete her tax return using the software.
What's great about it: E-Z to follow step by step instructions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent as always
on April 15, 2013
Posted by: edomingo
So glad to use Turbo Tax again - the interview process made it simple to work through all our information. An added plus was being able to convert and import my 2011 return from TurboTax Online - there were some problems with that service last year, but no using the installed Turbo Tax product this year!
What's great about it: Interview process, import of historical information
What's not so great: nothing this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome easy
on April 15, 2013
Posted by: aelric
been using this software for several years and have never had trouble. will continue to use in future.
What's great about it: very easy to use - user friendly
What's not so great: can't import from my credit union
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glad its Over
on April 15, 2013
Posted by: gladitsover2
Was overall plesant experience with the exception of dealing with IRA Rollover issues and 1099-R information.
Did find the NUMEROUS upgrade/additional services prompts during use somewhat tiring.
E-Filing option inclusion is a nice addition to the product, especially when refunds are due.
I was thrilled when I was finished. Thank You.
What's great about it: Import of last year information, basic interview prompts
What's not so great: Lack of clarity of 1099-R "Rollover" issues, ablity to access basic help information of issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saved me alot of money and time!!!
on April 15, 2013
Posted by: Brianboyd42
i was worried at first but once i started turbo tax it was step by step.Very helpfull and explanatory even my wife could understand.
What's great about it: Explains everything step by step, even my 12yr old son could understand. Excellent program!! i will always use turbo tax
What's not so great: maybe a little long but its only because turbo tax is trying to give u every deduction that you deserve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not as bad as going to the dentist.
on April 15, 2013
Posted by: PLJS
Turbo Tax is the real deal! I really like the guide it offers, which I always use, because I do not keep up with the changing tax laws but TT does. As you enter the information it gives you a running total of what you owe or your getting back. Also it constantly updates tax laws and if your program you purchased does not have the latest, it prompts you to update before starting. CPA's are human and they make mistakes and I have questioned them in areas that they did make a mistake. The program is only as good as the information you give it. Gather all your info and enter. If you miss something that TT asked for, you can save and enter it later. After your first purchase, it saves info from the last year that you do not have to enter again. Last but not least, e-filing is great. You do not have to get all those W-2's and other stuff together and run to the post office. TT is the best program I have found that does what it says it wil do and I plan to keep using it for years to come.
If I win $100, are you going to report it. HAHA
PLJS
If I win $100, are you going to report it. HAHA
PLJS
What's great about it: It is fast, easy, concise, accurate, and dependable.
What's not so great: None! I have been using Turbo Tax for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Have used it for years
on April 15, 2013
Posted by: TLyke
One glitch when editing State SAles tax to add a large item, was quite tricky to realize you have to pretend to edit your local rate to get back to the question to add.
Would like the full options of payment processors as I had to pay this year.
A little expensive consider there are not many deductions available anymore.
Everything else seemed as flawless as usual.
What's great about it: Walks you through and confirms deductions
What's not so great: Cannot use all payment options
Written by a customer while visiting turbotax.intuit.com