Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Taxes made easy!!!!
on April 15, 2013
Posted by: TonyP34
I don't know why I didn't do this before it was so easy.
What's great about it: Easy
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Sate needs some work, but good
on April 15, 2013
Posted by: jamtax
The only problem is the confusing instruction during the e-filing of state (PA in my case) turbo tax tells me i have to print and mail a form, but the form itself states "please do not mail"
other than that, fine.
What's great about it: easy, mostly clear
What's not so great: state taxes has some confusing info about needing to mail and sign if your efiling.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Positive experience tool usage
on April 15, 2013
Posted by: Ace4Taxes
Overall, I like using a tool like Turbo Tax, it was for the most part a positive experience.
What's great about it: nice walk throughs on each screen and section
What's not so great: cumbersome to find specific deduction's detail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it was a bit better
on April 15, 2013
Posted by: kabby56
Turbo tax is fairly easy for most people to use. However the 2011 was a bit more difficult and it didn't add all income and deductions. Major problem was in printing.
What's great about it: deductions were easier
What's not so great: it had too many income questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Self-Tax-Filing
on April 15, 2013
Posted by: AtulC
Great tool to use for TAX preparations, using it for last fw years... Although would help if based on individual contents, some more interactive help is provided. Also would be great to compare some 'what-if' scenarios...
What's great about it: VAry useful, Step-by-step method, like GPS navigation!
What's not so great: More help needed for individual unique situations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peeze...
on April 15, 2013
Posted by: kmk007
This is the 10th year I've used Turbo Taxes and it remains a fantastic to use and streamlined software tool to save me time and money. Highly recommend! Also, used Mint this year and it helped me track back to dates, etc. that donations were made. Great overall!
What's great about it: So easy to use, clean graphics, great overall
What's not so great: information on Restricted Stock Units could be better
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step by step process is EASY!
on April 15, 2013
Posted by: WishICould
I have used Turbo Tax for about five years now and I am very satisfied with it. I feel I get all the deductions I am qualified for. The eFile feature is also extremely convenient. The return goes directly into my bank account and I don't have to worry about the return being lost in the mail.
What's great about it: promts are great, makes me aware of possible deductions.
What's not so great: After the promts to donate to IRA, it wasn't clear where I would be able to take the deduction, go back or forward?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always have used it...
on April 15, 2013
Posted by: Timothy01
bad enough the govt steals our money but then the credit card company and banks hit us with "Fee's". great Tax software though...Thanks guys!
What's great about it: easy to follow promps which are good when your frustrated
What's not so great: all the fees for electronic filing state
Written by a customer while visiting turbotax.intuit.com