Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Thanks!
on April 15, 2013
Posted by: kellymg
Like TurboTax, have used if for many years now, plan to continue to use it for a very long time!!! Thanks!
What's great about it: I like the way it walks you thru question by question
What's not so great: Home Office confusing when BOTH my wife and I work from home!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not real happy
on April 15, 2013
Posted by: Kestner
Found it to be okay, but there should be more improvement for lack of confusion especially in locating home business applications/deductions. Many gray areas.
What's great about it: Does calculations quickly
What's not so great: Did not automatically locate sched C and form 8829. Spent lots of time looking for "ease" of use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A great way to reduce your taxes
on April 15, 2013
Posted by: maxtex
Great software. Almost managed a complicated rental swap but had to seek help from outside. Fairly easy to navigate, especially once you had gone through the process once.
What's great about it: Easy to use with taxes owed up front
What's not so great: Kept trying to sell me upgrades...once was enough
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I owed!
on April 15, 2013
Posted by: LiveFreeorDiet
Used Turbo Tax for the first time ever and it was great.
What's great about it: Very Detailed. A good experience. Saved money by using Turbo Tax
What's not so great: State tax tutorial was a bit more complicated
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SO EASY!
on April 15, 2013
Posted by: RETIREDMILITARY
SO MUCH EASIER THAN I ANTICIPATED. MOST DIFFICULT PART WAS INTERPRETING THE STATEMENTS RECEIVED FROM PAYERS! THEY ARE NOT ALWAYS CONSISTENT WITH EXAMPLES...
What's great about it: USER-FRIENDLY WALK-THRU APPROACH
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on April 15, 2013
Posted by: IDSetie56
Very easy to follow directions. Loved able to do at home.
What's great about it: Easy to understand and follow the guidelines for completing taxes.
What's not so great: Didn't like having to pay to e-file the state return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Could have been better and not had to pay state ta
on April 15, 2013
Posted by: JJOHNSON1214
Overall, good experience. Service was helpful.
What's great about it: helpful service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest way to file and get a return
on April 15, 2013
Posted by: ShepMais
I've used Turotax several years now and it's the go to software for me.
What's great about it: Easy step by step process
What's not so great: State filing cost should be already builted in
Written by a customer while visiting turbotax.intuit.com