Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Let TurboTax do the work for u
on April 15, 2013
Posted by: sdartboy
the only think I would like to see different is i have to go thru every step when the info doesnt pretain to me. it is time consuming
What's great about it: very simple procedures
What's not so great: sometimes takes a few minutes to go thru everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very thorough questionnaire
on April 15, 2013
Posted by: Lorax1
I have been using Turbo Tax for many years and find it to be thorough and easy to use for the most part. For the 2012 federal questions, I got confused by the question under Other Income State Tax Refunds which includes a question about the amount of State tax paid with my 2011 return. The same question is asked under Deductions & Credits where I also entered the State tax paid with my 2011 return. It caused the amount of State tax paid to double on the worksheet. Even when I went back to delete my answer under Other Income State Tax Refunds, the amount was still doubled in the worksheet. I had to open the Federal Carryover Worksheet and use manual override to delete the duplicate entry. I took me a long time to figure this out by myself. It seems this error should have come up in the Review section but it didn't. Besides that problem, I am very happy with Turbo Tax.
What's great about it: Easy to follow questions
What's not so great: Had trouble correcting my entry error
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick 'n' Easy
on April 15, 2013
Posted by: Gab1by
Our returns are pretty easy to do. Turbo Tax makes them even easier to do by pulling in all of the information from the previous year. We won't consider using any other program or service.
What's great about it: Easy to follow, expecially after using Turbo Tax for many years.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on April 15, 2013
Posted by: ForReal
We have used Turbo Tax for years and always been very happy with it. It is comforting to know that there are checks and balances to ensure our tax return is accurate.
What's great about it: Step by step instructions
What's not so great: Couldn't print
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 15, 2013
Posted by: TonyinGeorgia
Easy to use, easy to follow, logical. If only the college admission departments and all federal agencies would take notice, and follow your example.
What's great about it: proper question flow and wording = understanding
What's not so great: a plain english verision of "explain this" would be a nice addition
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made the pain of paying somewhat bearable
on April 15, 2013
Posted by: Kody1974
Was able to try multiple filing options to locate best option.
What's great about it: User friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Probs with Illinois Civil Unions
on April 15, 2013
Posted by: Anonymous
Last year, Turbo Tax had a quite workable fix for filing a return for partners in a civil union in Illinois.
Illinois requires partners to calculate their federal taxes as if they were married -- though they must of course file individual federal tax forms -- and to then use the pretend joint return numbers as the basis for their Illinois tax so that the Illinois tax is the same as if they were married,.
That was handled last year in a manageable way by TurboTax. But this year, Illinois also requires partners to a civil union to file a Schedule CU, in which numbers from Partner A's fed form as filed (with some adjustments) in Column A, numbers from Partner B's fed form as filed (with some adjustments) in column B, and numbers from the pretend federal joint return in Column.
Turbo Tax did not even inform civil union filers of the need for IL Schedule CU.
What's great about it: Everything worked great with one BIG exception ...
What's not so great: Key Info missing on filing Civil Union in IL
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes 2012
on April 15, 2013
Posted by: makabe
This is a fast simple system that does all of the hard stuff for you including saving your files. Prevents errors where mannual processes can't ,
What's great about it: fast with easy to follow directions
Written by a customer while visiting turbotax.intuit.com