Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Taxes Made Easier
on April 15, 2013
Posted by: LJC7
I like that you do not have reenter information you had in previous years and editing that information is also easy.
I spent a little while compiling data prior to starting my work online; I find this to be extremely helpful, and makes the whole process much easier.
I thought I had e-filed a whole week early, but evidently I missed the continue button. My bad, but just thought you ought to know.
What's great about it: Reuses information and mostly understandable instructions
What's not so great: Thought I had efiled last week, but I didn't
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Close to 4 digit refund!
on April 15, 2013
Posted by: Cywarrior
I like how it gathers all of the possible tax scenarios and presents them to you to see if it applies!
What's great about it: gathers all the details
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2013
Posted by: Catlady1220
Easy to use and easy to bring forward information from prior years.
What's great about it: Easy to use
What's not so great: Sometimes difficult to preview
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2012 Federal, Georgia & Indiana
on April 15, 2013
Posted by: DAEinvalpo
I have been a TurboTax user for many years. This year we relocated from Georgia to Indiana. In preparing the 2012 taxes everything went smoothly until I came to the Indiana return. I was unsure of what numbers I was dividing between states, how county income tax (Porter County) worked and if it was in fact included in the state return. I am still unsure if I needed to do anything for county tax reporting.
Also, the epayment for Indiana options, bank debit or credit card or check, were not easy to understand up front.
I trust completing the Indiana state return took care of any county tax reporting I was required to do.
What's great about it: Generally easy to file
What's not so great: Indiana return instructions seemed to require prior Indiana Tax experience
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT REFUND
on April 15, 2013
Posted by: RICHE33
I HAVE BEEN USING TURBO TAX FOR THE LAST 5 YEARS AND I HAVE NEVERED ENCOUNTERED ANY PROBLEMS... EXCELLENT PRODUCT.. I WOULD RECOMMEND TO FRIENDS..
What's great about it: USER FRIENDLY
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ten year user. Fantastic!
on April 15, 2013
Posted by: Holeinthesky
This is a great product. I am very satisfied with my results year after year. Perfect tax software for all income levels.
Thanks Turbo Tax!
Thanks Turbo Tax!
What's great about it: Very easy to navigate.
What's not so great: Is there any?
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
using turbo for years couldn't do taxes without it
on April 15, 2013
Posted by: missjoan
I couldn't do my taxes with confidence with out having the Turbo Tax program....I also am able to do my daughters and grandkids as well...
What's great about it: easy to follow
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall good
on April 15, 2013
Posted by: artifex
Could be more helpful in explaining a common error/problem in calculating expenses for more than one home office. I finally found a workaround on the Turbo Tax Community forum but Turbo itself kept sending me back to the same screen for 'correction' without really explaining what was needed, resulting in a lot of anxiety over what was ultimately a very simple fix.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com