Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
My Turbotax experience
on April 15, 2013
Posted by: ConnieVK
To clarify the "con" I referred to: We didn't file our federal right away because we owed a bit. So we decided to file that yesterday (April 14th). I had closed TurboTax after we e-filed the state earlier in the month and then re-opened it last night when I was going to file. There wasn't any easy way to just get back to "file my federal return now". I had to run through most of the steps again to get to the end where it would then let me file my federal return.
Also, I really wish that you'd allow more than one state return to be filed with the fee paid. It seems like a lot to pay the extra.
What's great about it: Goes through each income and deduction one by one
What's not so great: Couldn't re-open Turbotax to last place I left
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EZ
on April 15, 2013
Posted by: Bergie41
Found Turbo Tax so much easier than going to Professional Tax Firms; do your own right at home; have ready access to paperwork/files needed; can access info online; all filing options/needed forms, etc. are right at your fingertips!
What's great about it: Transfer of previous data; error check; efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Refund
on April 15, 2013
Posted by: MNRegan
Love Turbo Tax, been using it for 7 years now, will never go to tax office again, very professional program.
What's great about it: Very fast
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst Turbo Tax year ever!
on April 15, 2013
Posted by: Anonymous
1. At end you state that you filled my "individual" New Jersey return. Since my both my returns were "joint" filings, I had to back tract to verity that you had in fact filed a joint state return for me.
2. To track this I attempted to print my fed and state returns for review. I was prohibited from doing this because Adobe Reader was in protected mode. A condition that I have not resolved to date.
3. The IRS Payment Voucher that printed has the PO Box of 931000, but the instructions above (on the same page) instructs the use of P.O. Box 1000. Really?
What's great about it: Basic tax forms walk through process remains consistenlty good.
What's not so great: Different steps are misleading or miss labled.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple and easy as always
on April 15, 2013
Posted by: startownmom
have used this for years very simple and easy Very accurate. Organizes data and returns with ease
What's great about it: ease of use and organization
What's not so great: support website was down on April 14 pm
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Time spent on Taxes
on April 15, 2013
Posted by: vstar950
Easier than tryiong to fill out papers - all electonic. Payments and refunds can be done electronically and you get your history available online and stored in your computer - no looking for papers!!!!
What's great about it: all info from previous years available and guided thru any 2012 changes in tax code very helpful
What's not so great: was hard to get my info reset I forgot from last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple/ Step by Step
on April 15, 2013
Posted by: sbalt1
I've used Turbo Tax for years and have always been satisfied with the product. It is very easy to understand and follow the procedure. E-file is a super way to finish!
What's great about it: Easy instructions on each section of your return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes
on April 15, 2013
Posted by: evans266
I find it getting more difficult each and every year to do my taxes.
Part of it is not Turbo Taxes fault as it is the government requirements etc.
However, just doing the Health Savings Account is very confusing and I am still not sure it is correct, especially with what was transfered to State.
I live in a RITA municipality and found this better than in previous years
Part of it is not Turbo Taxes fault as it is the government requirements etc.
However, just doing the Health Savings Account is very confusing and I am still not sure it is correct, especially with what was transfered to State.
I live in a RITA municipality and found this better than in previous years
What's great about it: Like being able to download from websights
What's not so great: Confusing when amounts are automatically placed without explanation
Written by a customer while visiting turbotax.intuit.com