Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5 out of 5
5
So easy to use!
on April 14, 2013
Posted by: duet
The program walks you though each section so that you don't miss anything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax makes it easy
on April 14, 2013
Posted by: momma0731
Like using Turbo Tax since I'm the one doing the taxes. Wish the screens were sized better (so no scrolling for the continue button) and that it would go to the continue button without needing the mouse. I like the keyboard better, and having to use the mouse gets annoying. But I still buy the software every year!
What's great about it: Easy to use
What's not so great: screen size/navigation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
on April 14, 2013
Posted by: TommyTT
Product would not e-file which is one of the reasons i used it. Also wouldn't e-file my state return even after I had paid for it. Had to print and mail all returns which was a real pain considering it was April 14th. Would not recommend this product to anybody.
What's not so great: did not work properly
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Family Taxes
on April 14, 2013
Posted by: LilyO
Easy to follow. Asks good questions but guides and has information that explains every one of the questions. I learn something new every year.
What's great about it: -Love how information carries over every year. Easy to follow. Guides me all the way.
What's not so great: Have to pay for state e-filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
THANK God for TurboTax
on April 14, 2013
Posted by: JOST4
We have a lot of medical deductions and TurboTax walks me through each area and makes sure I covered everything. I feel like a friend helped me do my taxes.
What's great about it: walks you through step-by-step so you don't miss anything.
What's not so great: none that I can see.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 14, 2013
Posted by: Jcapulet66
I have used Turbo Tax at home most of my adulthood. And as an inactive CPA, I know its accurate. I am constantly helping friends get started on Turbo Tax. Once I get them started, I become obsolete - which is the point.
My only "complaint" is the amount of paper used to print. When I ask for the form only, I don't want the worksheet. And for my friends, the extra papers are confusing.
Thank you.
What's great about it: Great Explanations
What's not so great: Too Many Worksheets Printed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
THE One you can trust!!
on April 14, 2013
Posted by: bbuchorn
A trustworthy favorite, you can count on. No confusion, easy to understand instructions with all the needed features for the average taxpayer.
What's great about it: easy to understand asks all the right questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Consistent performer
on April 14, 2013
Posted by: Anonymous
TurboTax continues to be an easy and fast way to do my taxes, even with complex tax situations. I have needed Sched C, depreciation, complicated charitable contributions, complex stock transactions, etc. Turbo Tax has made it easy to deal with all those situations.
What's great about it: Walks you through the details
What's not so great: Sometimes the help articles don't tell you everything you need to know.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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