Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5 out of 5
5
Last minute easy
on April 14, 2013
Posted by: teejay1111
For some reason I always wait to the last minute to file, but with turbo tax it is easy. So I get it done with no stress and problems, That is why i probably wait since i know it won't take me long.
What's great about it: Verry easy and fast
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 14, 2013
Posted by: scando2
for what we pay there should be no charge to efile our state taxes.
What's great about it: easy to do taxes
What's not so great: hate paying for efile of the state taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Always dependable
on April 14, 2013
Posted by: Anonymous
Turbo Tax is my go to resource every year.
What's great about it: Ease of use
What's not so great: Lacking in the peripheral tax issues at the interface
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 14, 2013
Posted by: AjitD
Excellent product. Keep it up, and keep improving it and it will remain the top software for tax filing. Congratulations!
What's great about it: Easy to use, intuitive, jargon-free (layman terms), step-by-step, crisp commonly used language, helpful hints, swift
What's not so great: At first, I said "No" to recalc of prior year AMT, then I wanted it, and it was hard to get to a screen to do so.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Refunds Rock!!
on April 14, 2013
Posted by: yicelc2001
Turbo Tax never stops to amaze me from year to year how easy it is to interact with the software. You never need worry about being a tax expert, because from the very beginning Turbo Tax will lead and guide you easily through the entire process. Priceless!!! We Love it!!
What's great about it: Easy, Efficient,Clear, Accurate, Solid Advice, Painless, Great customer facing software
What's not so great: No Cons!!! It was easier than expected!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 14, 2013
Posted by: botoschwartz
Makes is easy to understand and complete
What's great about it: Walks you through the entire process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Overall, great--a few improvements
on April 14, 2013
Posted by: mountaincalling
Turbo Tax is great for all the reasons you'd want a program like this. My only gripe is the errors at the end of the filing process--so many times, Turbo Tax says they've found an error or need more information and refer to some obscure box. I have no way of knowing which section that box was in or where to start looking. A link to the specific section in error, or at the very least which form or section I can find it in would save me insane amounts of time and headache.
What's great about it: Easy to use, extensive, overall simplicity of product
What's not so great: Errors that are brought up are obscure with no way to find the origin
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
good product
on April 14, 2013
Posted by: gaf7
easy to use
remembers previous years' data
easy download from itsdeductible
What's great about it: easy
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
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