Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
3 out of 5
3
on April 14, 2013
Posted by: Levander
should not be able to close (and thereby loose) a return draft without being reminded to save return in progress of preparation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
retirement
on April 14, 2013
Posted by: moon2012
we tried very hard to understand how and why we would get $15 penalty. The program provided IRS information directly and we found the solution we want. We hope to have a easier program for 2013 tax return filing.
What's great about it: link to IRS believed informant
What's not so great: take too much time to review the specific title
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Dependable
on April 14, 2013
Posted by: IKE65
Allowing me to toggle between step-by-step and explore on my own is a great feature of Turbo Tax! It is extremely easy to use, and I don't doubt that anything has been missed, once I have competed entry and it has been verified. I appreciate that the program has remained similar over the past 6 or 7 years I have used Turbo Tax software, only improved.
What's great about it: Functionality of the program
What's not so great: None, really
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Rapturous Refund
on April 14, 2013
Posted by: AdorkableAmy
TurboTax was so easy to use. It made the entire process quick and efficient. I couldn't be more pleased.
What's great about it: Quick and simple
Pros: I moved, I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Refund
on April 14, 2013
Posted by: Caronb
Easy to use product - save time and money
What's great about it: Easy to Use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent Service
on April 14, 2013
Posted by: lancek
Overall a great piece of software that got my maximum deduction
What's great about it: Great comprehensive plan
What's not so great: A bit clunky on personal deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Positive Review
on April 14, 2013
Posted by: NYHoosier59
This is a good program.
What's great about it: Good program. Pretty easy to use.
What's not so great: Sometimes a little difficult to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
An Acconutants Review
on April 14, 2013
Posted by: JRS0712
When a taxpayer has died, PA evidently requires separate returns for the husband and wife. Turbo Tax did not show this reqauirement until the federal return was completed and the state returns started. Turbo tax then requires that two federal individual returns be completed. It would bed better to know this BEFORE the federal return was completed and the state returns started.
What's great about it: tax laws change frequently so working with 'guide me' is fantastic
What's not so great: Pa State Return
Written by a customer while visiting turbotax.intuit.com
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