Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
on April 14, 2013
Posted by: KayeB
I must admit, I like using Turbo Tax. At first, I wasn't sure but, this is my third year and I am hooked now, and grt more confident with the program each year. I definitrly would recommend it for to anyone who does their own tax returns. The process is easy to follow and I feel it asks all the right questions, so that nothing get left out. Will continue using, now that I am more comfortable and confident with the program.
What's great about it: This was my third year using Turbo Tax, and the experience gets better for me each year.
What's not so great: Some questions I still have to read more than once, based on how it's worded to understand completely.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Time Saving Experience
on April 14, 2013
Posted by: HappyMe2012
I loved my timesaving Turbo experience. Altho I had a short amount of information this year, I have had much more in previous years and still feel that Turbo Tax gives me more bang for my buck and I will continue to use it. Thanks--
Teri
Teri
What's great about it: Pulled in my previous years experience
What's not so great: No cons this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax with ease
on April 14, 2013
Posted by: Ateam
I have been using Turbo Tax for as many years as I can remember. I have always felt at ease with the product and confident I am getting all the available deductions and credits as well as comfortable the calculations are correct. In areas where IRS guidelines are confusing, the available Help is great to help me understand what is needed to be entered. I really like the ability to enter supporting details as it helps me be ensured I have entered all my deductions and helpful the next year for comparison.
What's great about it: ease of use, completeness and Help features
What's not so great: when making a change, need to go through each screen to reach area
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on April 14, 2013
Posted by: 7Turtle
asked good questions, understandable, help sections were understandable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Money for the wedding
on April 14, 2013
Posted by: jot2460
Now we have almost $3000 to help pay for our daughters wedding!
What's great about it: Deductions and credits were explained
What's not so great: Lots of items that don't pertain to my situation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty painless
on April 14, 2013
Posted by: sailorted
You still need to orgnaize and input the info. For me it might be prudent to save the 40. However, the efiling does
make it easy.
make it easy.
What's great about it: Importing of last years info
What's not so great: Some old info seemed to interfere
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TreatWithTurbo
on April 14, 2013
Posted by: Anonymous
Turbo Tax is great. It walks you through every step. Deductions could be intimidating but the program sorts it out and assigns it accordingly. In the end, I'm ahead. It helped me get a $2,000 refund in a year I thought I would owe.
What's great about it: I like the way Turbo Tax walks you through the deductions.
What's not so great: I don't like the fees at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2013
Posted by: Phath44
I have enjoyed the ease of preparing our tax returns with TurboTax for many years, and I'm not sure I could still do it without TT. Every year there have been improvements which keep me pleased and ensure I will continue to use TT.
Thank you for the many hours of effort you havesaved me!
Thank you for the many hours of effort you havesaved me!
What's great about it: Best features are ease of moving between forms & Step by Step, Its Deductible, easy access to various Help options
What's not so great: Process to file is too long, fee to Efile state return is too high
Written by a customer while visiting turbotax.intuit.com