Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
OVERALL GREAT WAY TO CUT THROUGH THE GOV'T GARBAGE
on April 14, 2013
Posted by: RLS911
IT WOULD BE REALLY HELPFUL TO GO QUESTION BY QUESTION AND EXPLAIN THEM ALL IN MORE PLAIN ENGLISH. TT HAS COME A LONG WAY SINCE IT'S START, BUT, THERE ARE STILL MANY TAX DEDUCTIONS OR INCOME STATEMENTS THAT NEED MORE CLARITY BY TT WHEN PROPOSED TO TAX PAYERS.
What's great about it: FAST
What's not so great: SOME IMPROVEMENT NEEDED IN SOME QUETIONING
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Refund
on April 14, 2013
Posted by: Enza
Overall, it is a simple process.
What's great about it: Simple questions
What's not so great: hard to find a specific place in the refund that I wanted to change
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth
on April 14, 2013
Posted by: RuggerJEF
turbo tax comes through again. Especially liked the way you handle the state return, very smooth.
What's great about it: covered areas that I didn't know were possible, helped immensely with unfamiliar terms.
What's not so great: rarely, given a choice between two or three answers that none seemed to fit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time for everything
on April 14, 2013
Posted by: FinallyJoined
I was very pleased with how turbo tax works. I never expected it to be so simple. I look forward to using it again next year to see how easy it is to import my tax information from this year.
What's great about it: Very simple process from install to completion of the process
What's not so great: Tab button did not work everywhere
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on April 14, 2013
Posted by: me75033
Schedule C document for auto expenses kept showing to complete during auto check eventhough I didn't start this form nor need it/ claim it.
What's great about it: Overall easy approach
What's not so great: Minor error check issue
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2013
Posted by: CTKennedy
Simple to use. Prompts are easy to understand. Almost as easy and much, much cheaper than taking to any tax office. Does not take all day!
What's great about it: Ease of use. Simple prompts.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on April 14, 2013
Posted by: wedwardsii
I have used this program for several years. I have never had a problem with it. Unless you have a very complicated tax situation, this is the best way to file your taxes.
What's great about it: Easy to enter and correct my information. Freedom to browse in addition to the guided tour is a great feaure.
What's not so great: State forms should be free; if you go to the state website there is no cost to the user.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2013
Posted by: mvjw
I have used turbo tax for a few years now. I have not been dissatified with any of it so far. The only con maybe me, I have problems getting back to something I want to see.
What's great about it: I love the fact it transfer all my info. really a no brainer
Written by a customer while visiting turbotax.intuit.com