Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Turbo
on April 14, 2013
Posted by: candieandie
Great software
What's great about it: It has been getting easier and easier through the years
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use Refund
on April 14, 2013
Posted by: Rooney2013
Really like using Turbo Tax each year. Instructions easy to follow for non experts. Calculates quickly and checks for errors. Used for several years and will continue to do so.
What's great about it: User friendly
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Follow
on April 14, 2013
Posted by: rswalker
Quick and easy to complete. I have used TurboTax for years and will continue to use TurboTax in the future.
What's great about it: Guidelines were easy to follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!!!
on April 14, 2013
Posted by: adpilalc
Overall, I love Turbo Tax, it is so simple to follow the directions and it tells you exactly where to look on your information to get the correct numbers. If you are not sure, there are links to help you figure it out!
What's great about it: easy to enter info
What's not so great: can be long
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
rolled on
on April 14, 2013
Posted by: zoe123
this year seems to be very hard to change password that I had forgotten. Once I had gotten the email with the new pin, I could not get back to the page to change password. instead I had to go through everything for signing in and then I would end up witht he new pin not working I did this 3 times. I want to efile my state but can't order it Very frustrating.
What's great about it: I have always love the ease of inputting information,
What's not so great: trying to get passwork changed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Had to Manually Do my 2nd State Tax Return
on April 14, 2013
Posted by: Shortfuse
Tried and Tried to get my Schedule A into my second state return which was NC. We moved to CO late in the year. Turbo Tax wouldn't allow deduction data to go into the NC return. I had to go to NC state web site. I printed off the NC tax forms and filled them out by hand.
I would like Turbo Tax to refund my money (credited) that I paid for on the second state return.
What's not so great: Turbo Tax didn't transfer my deductions from my Federal Schedule A data into my second state tax return - NC
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Best way to go
on April 14, 2013
Posted by: RayK1
I had a good experience with the exception that two donations to same charity couldn't be entered cleanly
What's great about it: Imports info year to year along with online downloads make returns easier
What's not so great: some confusion on new entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Crashed
on April 14, 2013
Posted by: Soummya
crashes, that pretty much reduces the integrity of a financial software
What's great about it: Good workflow
What's not so great: Crashed like anybodys business
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com