Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
thanks for helping my family out with this process
on April 14, 2013
Posted by: Talbert15
I have used TT for several years and will continue to do so
thanks
What's great about it: Easy to understand
What's not so great: Want more nomey back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still the Same high Quality
on April 14, 2013
Posted by: Endicott65
I have been using TTax since it came on 5-1/4" floppies (if you're younger than 30, move along, nothing to see here). The experience this year was typically good. Make sure you take advantage of the opportunity to visually review your return(s) before filing. I receive some interest and dividends as a nominee for someone else. Although I clicked the button indicating the dollar amount needed to be adjusted, I neglected to enter an amount which would have resulted in me paying unnecessary taxes. Help on a few arcane topics is marginally helpful and the forums / blogs are infrequently reviewed by Intuit. However, for virtually all topics and returns, this is a simple, straightforward and easy to use program. Highly recommended.
What's great about it: Step-by-step guidance, Easy to use, Simple to e-file
What's not so great: Extra charge for state e-file, Inability to view progress summary screen without scrolling, Help sometimes inadequate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund
on April 14, 2013
Posted by: stefiep00
Turbo Tax is easy to use. It takes you through all the steps with instructions and easy to click on explanations.
What's great about it: easy to follow directions and steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on April 14, 2013
Posted by: StingyDog
I almost vomit thinking how I'm going to be so broke.
Turbo Tax is easy and eases my mind.....
Turbo Tax is easy and eases my mind.....
What's great about it: Cheap-reliable
What's not so great: Patience required
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got Done Quick and simple on the 14th!
on April 14, 2013
Posted by: lastmin414
Aside from the Fees to process added to the cost of the software, there are absolutely zero concerns or drawbacks when using this software for a small family like mine
What's great about it: Easy step by step, almost impossible to mess up if you can click a mouse and read
What's not so great: Fees to e-file and process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on April 14, 2013
Posted by: aea38
Keeps getting more and more automated. Especially easy if W-2 and 1099-INT, etc. can be imported. Not many interest paying institutions participating yet (is it growing?). I would expect Bank of America and Sovereign to appear on the list.
E-filing and e-payment are particularly helpful as I don't have to print anything or run to the mailbox. It would be even easier if state returns were free, too.
E-filing and e-payment are particularly helpful as I don't have to print anything or run to the mailbox. It would be even easier if state returns were free, too.
What's great about it: Keeps getting easier every year. e-file and payment is great.
What's not so great: A bit pticey, especially if you down-load it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2012 Tax Review
on April 14, 2013
Posted by: JJSMAS
We've used Turbo Tax for several years now and we keep coming back because of the ease and continuous improvements year after year.
Thanks
Thanks
What's great about it: Simple to Use
What's not so great: A little confusing and difficult to go back and edit certain things.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and easy
on April 14, 2013
Posted by: Maddipup
saved time and money. id recommend to all.
What's great about it: easy to follow
Written by a customer while visiting turbotax.intuit.com