Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Maybe it's just because I hate taxes...
on April 14, 2013
Posted by: Cremins
I wish there was some "explain this" on the forms and worksheets like there is on step-by-step wizard". I looked at the "Qualified Dividends and Capital Gain Tax Worksheet" and besides the steps the forms does there is no explanation of what it means. I hate paying my taxes, but I really hate doing my taxes.
What's great about it: Turbo Tax does seem to simplify something I think is way overly complicated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund Relief
on April 14, 2013
Posted by: dalmingo
I no longer dread tax filing (except of course the taxes themselves) since I can file using TurboTax. It almost allows you to file even complicated returns without much thinking. The tax rules are so confusing, and TurboTax clarifies it by going through detailed questions about tax deductions.
What's great about it: Easy to follow, very intuitive
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Almost fun
on April 14, 2013
Posted by: GrampaKeg
Step by step is great. Flexible to switch between forms and guide. Understandable explanations with access to detailed IRS docs.
Transfer of data from year to year is a huge benefit too.
Never any problems over many years.
Never any problems over many years.
What's great about it: Complete, logical, understandable
What's not so great: Difficult to make some corrections (clicked extra state)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straightforward
on April 14, 2013
Posted by: JosJ
Have used for the last 15 years. Trusted and easy to use.
What's great about it: Simple to use
What's not so great: nothing I can think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As always the most refund
on April 14, 2013
Posted by: joedoug1979
As always the most refund and very easy, plus no wait to any office or strip mail.
What's great about it: Super easy, reliable and fast
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezy!
on April 14, 2013
Posted by: mcgruder
If you wish to have control of your tax information and be able to efficiently file your taxes electronically instead of filling in a paper copy, then Turbo Tax is for you! Thanks so much for being here.
What's great about it: Easy steps to follow and being able to see forms instantly fill in
What's not so great: Additional paperwork as support receipts and checks written as needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Great Year!
on April 14, 2013
Posted by: Ducksgalore
I really like working with Turbo Tax. It's clear and I can always find the info I'm looking for. It's a great teacher if you take the time to read the "what's this" you can learn quite a bit.
What's great about it: the "tutor" style program is great and makes me feel that nothing is missed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TICKLED WITH TURBO TAX
on April 14, 2013
Posted by: KMEDGAR
TURBO TAX IS SO EASY TO USE ANYONE CAN USE IT. I JUST NEED TO STOP PROCRASTINATING!!
What's great about it: EASY TO USE
What's not so great: PROCRASTIONATION (MY FAULT)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com