Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
3
Missing forms = update nightmare
on April 13, 2013
Posted by: RodneyCC1234567
Downloading issues a major disappointment.
What's great about it: easy process
What's not so great: outdated forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Home Office Deduction Extremely Difficult
on April 13, 2013
Posted by: mb1234
The section regarding deduction expenses for having a home office was extremely confusing! I will not be using Turbo Tax in the future because of this. I'm sure that I'm not getting the best refund becuase that section of the interface was so difficult to use! Very dissapointing!
What's not so great: Home Office Deduction Extremely Difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
skip it
on April 13, 2013
Posted by: Fred1919191
Expensive to add state returns
Expensive to e file
Next year will not buy.
My state has free efiling.
Does not prompt on state credits - had to look up at State Revenue site anyway to save $400.
Had to file amended return on account same problem in past...poor product
Expensive to e file
Next year will not buy.
My state has free efiling.
Does not prompt on state credits - had to look up at State Revenue site anyway to save $400.
Had to file amended return on account same problem in past...poor product
What's not so great: Too expensive to add state returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Last-Minute Taxes!
on April 13, 2013
Posted by: Zoidly
Once again, it's 2 days from filing day and I finally got around to do my taxes! Turbo Tax was what everyone suggested so I went with it (3rd year now). Online purchase and download was fast - up and running in a few minutes.
Finished and filed in about an hour - a little longer than I had expected, but the payoff was worth it!
Looks like a good night's rest tonight!
See you next year TurboTax!
Finished and filed in about an hour - a little longer than I had expected, but the payoff was worth it!
Looks like a good night's rest tonight!
See you next year TurboTax!
What's great about it: Fast, easy and gentle on the nerves
What's not so great: It took a little longer than I had expected.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made it Easy!
on April 13, 2013
Posted by: knocheld
This year's Turbo Tax was even easier than ever!
What's great about it: Super Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2012
on April 13, 2013
Posted by: marcine
Very cumbersome this year. Couldn't delete Schedule C easily
What's great about it: on computer, and did math quickly
What's not so great: had to keep going through all the screens, couldn't skip
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Man, the state part of the taxes was awful.
on April 13, 2013
Posted by: hellomyDare
I took a stab at figuring out some of this stuff. For straightforward itemized deductions it is just fine, however, when another state comes into play you guys simply do NOT explain how to portion interest, dvidends, etc. It's crazy. I was stuck at this late date in having to do it myself.
What's great about it: Normally there is plenty of straightforward help
What's not so great: Terrible, circular definitions of state issues for part-time residence
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not bad - Two States!
on April 13, 2013
Posted by: garrettm
I had to file a return for two different states this year because I moved. Normally I work through the returns myself, but didn't want to take the time to review the complexities involved in filing for living in two locations - turbotax got the job done.
What's great about it: Allowed me to complete two states
What's not so great: Additional cost for second state
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com