Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5 out of 5
5
on February 18, 2013
Posted by: Lady470
Have used Turbo tax for several years. Seemed like last years version was easier to use. But this is still very easy to use with the ability to see explanations of the tax laws. The only problem I encountered was that after uploading the State return, it would not let me continue. I had to save, exit and then return back to complete the State return.
What's not so great: After updating the State return, it did not let me proceed. Had to save and exit and then return to complete State retur
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Last time for me
on February 18, 2013
Posted by: ReallyBob
Took a couple of hours on Google to figure out how to e-file multiple states.
I had to e-file federal + one state, clear the other state, then start it over. Then the second state's e-file worked.
The solution wasn't published on Intuit's help system.
What's great about it: seems thorough
What's not so great: I don't trust it now, state e-file is too expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Outstanding
on February 18, 2013
Posted by: Anonymous
Everything was explained in details, all instructions are simple and easy to understand. Excellent product.
What's great about it: Excellent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good Product
on February 18, 2013
Posted by: fishbones
good product that is easy to use. The only thing i struggled with was the 1099-INT form and who to put down as the interest provider.
What's great about it: Easy, step by step process
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Finished........ Hooray.......
on February 19, 2013
Posted by: artemc
Once again we completed our taxes using your product and God be willing, we'll do it again next year..... Thanks for your product...... aloha, arte & cathy
What's great about it: I'm 73, wife is younger, we did it together without a disagreement
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy Enough
on February 19, 2013
Posted by: EG1996
I wish in the categories where you have no items to input, that you could just say no and not have to update each item. It would save time.
What's great about it: Walks you through the process
What's not so great: Too many steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on February 19, 2013
Posted by: chatlie
It would be very helpful of you could provide an alphabetical sort on Contributions.
It also would be helpful on State Taxes to help the filer realize they are delketing ESTIMATED TAX FILING DORMS,.
AND MAKE THEM RETRIEVABLE IN CASE OF AN ERROR ON THE USERS PART.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Best Tax Software
on February 19, 2013
Posted by: TXMame
I have been using Turbo Tax for about 10 years. It has been the best tax software for my time and money. Easy and quick to get through my taxes. I tried another brand and it was so confusing I went out and bought Turbo Tax to get my taxes done.
What's great about it: Easy and thorough
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
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