Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Easy to Use
on April 13, 2013
Posted by: TedSr
Overall a big help to file our taxes.
What's great about it: Good instructions
What's not so great: Printing istructions are not clear. End up with lots of copies of stuff I don't need.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 13, 2013
Posted by: Shastamaster
I have used Turbo Tax for years. I find it easy to use and hopefully accurate. However, when it is still downloading updates two days before the return is due my confidence is somewhat shaken. What is being updated? And what would I have missed by filing a few days earlier?
Overall I really like the product and like the two year comparison which gives me a quick overview to see if I have missed anything.
I would recommend this product to others for doing their taxes.
What's great about it: Step by step walk through
What's not so great: Not confident that everthing is accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Same gender marriage
on April 13, 2013
Posted by: Mediz
1. When creating a dummy married filing jointly fed return to serve as a basis for an Iowa married return, you have us start with one persons actual federal return and then add all the other persons info. Why can't you just import both sets of information and merge them? As it is, every detail of the 2nd partner's info must be re-entered when it has been entered on their individual fed return.
2. Based on your instructions, I thought that if I wanted to do married filing separately for each of us that I would create 2 dummy married filing separately fed tax form as the basis for our separate Iowa tax forms. I wasn't told to redo the fed part. As a result, when the Iowa section prorated the charitable contributions, it prorated my individual contributions and I basically lost half of them. The same thing happened on my spouses Married filing separately return. As a result, I changed to married filing jointly to ensure that the information would be properly coordinated.
3. Please make sure your instructions about the dummy form make it clear when additional information must first be entered on the dummy fed version. Also, make sure your procedure for married fling separately is properly explained and that it has a mechanism for dealing with the prorating of deductions step.
3. Please make sure your instructions about the dummy form make it clear when additional information must first be entered on the dummy fed version. Also, make sure your procedure for married fling separately is properly explained and that it has a mechanism for dealing with the prorating of deductions step.
What's great about it: Appreciate that Turbo tax created a process to help us through this
What's not so great: More labor intensive than needed to be and problematic
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2012
on April 13, 2013
Posted by: weldono
Was a very easy experience and recommended
What's great about it: Very Easy Too Use - Very Useer Friendly
What's not so great: None comes to mind
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TAX REFUND
on April 13, 2013
Posted by: ABII
WE USE TURBO TAX FOR THE LAST TEN YEARS. WE HAVE FOUND IT VERY EASY TO USE BECAUSE EACH STEP IS GUIDED WITH EASY TO UNDERSTAND QUESTIONS.
THERE IS ALSO BACKUP SUPPORT THAT YOU CAN CONTACT PEOPLE OR WEBSITES FOR ADDITIONAL HELP IF YOU MAY NEED IT.
THERE IS ALSO BACKUP SUPPORT THAT YOU CAN CONTACT PEOPLE OR WEBSITES FOR ADDITIONAL HELP IF YOU MAY NEED IT.
What's great about it: VERY EASY TO USE, GIVES STEP BY STEP INSTRUCTIONS
What's not so great: EXPENSIVE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
More intuitive than I thought
on April 13, 2013
Posted by: BobKfromNY
We've been using TurboTax for ages, that in itself says it all. Start to finish, with time out for research, and a few snacks, took around 5 hours,,, much shorter than writing it out longhand, with better accuracy.
What's great about it: Smarter than I am
What's not so great: Skips around when I think it should stay on one area, but then it comes back later
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Double Input
on April 13, 2013
Posted by: MANEM
It would be helpful and a time saver to provide a MFJ option which would combine MFS for both the federal and state returns. Now I enter three sets of data - husband, spouse, and joint - to determine the best financial option.
What's not so great: MFS v MFJ option
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Net News was GOOD! Iowa is solvent!
on April 13, 2013
Posted by: Oldsoldiere5
I have been a long time user of TurboTax ... going way way back, when the rates were much lower! :) TurboTax has always helped get the most accurate filing and maximize any refund or minimize any payment due. The questions and prompts regularily remind you of documents needed and deduction opportunities that you can easily forget. And the program doesn't get frustrated with you when you have to go over an area multiple time to make sure you have all your information and have entered everything that you need!
If they could just organize all my records this easily, I would file early all the time .... Thanks TurboTax ,,, keep up the good work and I appreciate all your help in this very taxing problem!.
If they could just organize all my records this easily, I would file early all the time .... Thanks TurboTax ,,, keep up the good work and I appreciate all your help in this very taxing problem!.
What's great about it: Exceptionally well organized to Help every step of the way!
What's not so great: Text Search for help areas required quite specific information.
Written by a customer while visiting turbotax.intuit.com