Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Easy once again
on April 13, 2013
Posted by: dougzinn93
Once again, another easy walk-through of needed informaiton. Love the donation item value calculator added in last year! So much easier to plug in the numbers step-by-step showing last year's figures as a basic guide.
What's great about it: Great explainations, thourough. Donation value tracker
What's not so great: Assumption of previous employment information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Helpful
on April 13, 2013
Posted by: salton
Love the easy guide through each of the sections to make submitting our taxes a little less painful and
What's great about it: Easy to Use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Unbelievable value
on April 13, 2013
Posted by: alltakensorry
Can pretty easily enter dividends, interest and cap gains for dependent kids, but no easy facility for entering K-1 info
What's great about it: easy guided tour and ability to fo it alone
What's not so great: including K-1 info for kids
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2013
Posted by: BillTax13
I keep coming back to Turbo Tax year-after-year. I've found it helpful and reliable. Every year new features and functions make it more valuable. I recommend it to family and friends. I like the links to firms for ease of entry - unfortunately I can only do some of my entry this way. I do wish that the state program (PA) was better - too many little problems, not enough guidance/explanations, some data transfer problems. I'm also happy about free ferderal e-file - I wish the state e-file was free too.
What's great about it: It handles most Federal topics very well and explains clearly most items
What's not so great: Some of the state (PA) items are weak and information doesn't always transfer well. This is an area for upgrade.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More than 20 years of TT
on April 13, 2013
Posted by: popsau
I have been using TT for more than 20 years successfully. And will continue to use TT. However, this year was challenged by an ineffective import of prior year information. It was necessary to repeatedly manually add information such as SSNs. It missed importing all information from Bank of America so again, manual entry. When I attempted to add a second home office because previously only my wife had a home office I now too am working exclusively from home. That was a challenge. Intuit support insisted we could have only one home office in this same house. To properly align income and expenses it is necessary to show two. After considerable effort and Internet searching, success and it passed the review. One bad experience in more than 20 attempts is forgivable.
What's great about it: Well trusted by many folks including the IRS
What's not so great: This year was challenged by poor transfer from last year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Refund so Easy!!!!
on April 13, 2013
Posted by: Anonymous
Yes! Taxes done for self employment in less than 3 hours!!!
What's great about it: Easy of use
What's not so great: None I found
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on April 13, 2013
Posted by: psychaccount
always trust it! I find that the help Turbotax gives by walking through the deductions is invaluable.
What's great about it: step by step, like a mule being led to the feed trough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks turbo
on April 13, 2013
Posted by: charlie321
all in all i like turbo tax because it walks me through everything and it checks for my mistakes. thank you turbo tax!
What's great about it: taking me step by step
What's not so great: not easy to ask turbo tax a qyick question
Written by a customer while visiting turbotax.intuit.com