Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Wouldn't want to face tax season without Turbo Tax
on April 12, 2013
Posted by: SingleMarried
I like to be able to start a return with the big, required, numbers and see the tax result, then start adding smaller, optional, numbers such as deductions, and have all of the dependant numbers automatically update. I can be confident that when I find another charitable deduction recipt that I can include, that everything else that follows from it WILL update.
I don't like have to keep track of what I've done in two separate returns to file Single at the federal level, and Married-Filing-Jointly at the state level. That also seems to mess up the ongoing history of prior year returns. I am thankful though, that Turbo Tax does provide some instructions on how to file the separate tax returns and allows for the possibility of what I need to do.
What's great about it: allows me to get a quick preview by entering significant numbers
What's not so great: needs two separate files and workflows to deal with same-gender marriage
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Feel Good Refund
on April 12, 2013
Posted by: CynEdgar
Software is versatile. Can handle both simple and complicated Tax Returns. An industry standard. We'll stick to it !
What's great about it: Streamlined, Professional
What's not so great: No section for Car Donation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on April 12, 2013
Posted by: Mary5555
Turbo tax found extra deductions that I would not have found on my own by asking simple questions. It is easy to use and cut the time it takes me to prepare my taxes by about 80%.
What's great about it: turbo tax covers everything and is easy to use
What's not so great: sometimes I have trouble maneuvering to the topic I need
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 12, 2013
Posted by: Springfieldgirl
All around extremely helpful for me. Thanks!
What's great about it: Love the transfer of information (personal & finance download) and the step by step guide.
What's not so great: Sometimes difficult to manipulate for unusual deductions (i.e., Rec'd 1099R which will be offset later by 5498.)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Glad my taxes are done !
on April 12, 2013
Posted by: Jerrybob
I use Turbo Tax every year. I lost my Hard Drive on my old computer just before Christmas. Thankfully I keep hard copies of my returns from year to year. I was able to use last year return to get all the info together to enter this years taxes quickly. Thank You !
What's great about it: Was able to enter all data quickly.
What's not so great: Lots to enter.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got me a Refund
on April 12, 2013
Posted by: REC47
I have used TurboTax for years and each year it has helped me to file an accurate and complete Federal and State tax return quickly and easily.
What's great about it: Thought I would have to pay, but didn't with TurboTax
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to understand
on April 12, 2013
Posted by: 7Lynnie
Turbo Tax has made doing my taxes faster and much easier, it also reminds me of the items I need for the maximum return.
What's great about it: flowed well
What's not so great: having to keep moving down and go thru the Foreign stuff
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Had a Great Experience
on April 12, 2013
Posted by: Anonymous
It was easy to use. Had to do some back tracking to gather information, but wasn't too bad.
Once I had all the information, it took no time at all.
Once I had all the information, it took no time at all.
What's great about it: Very easy to use!
What's not so great: For novice like me, it would have helped to have a list of what you would need to start.
Written by a customer while visiting turbotax.intuit.com