Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
2
TT Deluxe
on April 12, 2013
Posted by: JacyOriginal
I've been using the Deluxe version for many years.
-Everytime you open TT you get the form to fill out. I chose not to, but you have to go thru this each time you open. Please change to the first time you open only.
-I wanted to transfer $'s from my traditional IRA to my Roth. TT does a poor job of walking you through the options.
-When you are going thru the different sections on your own, TT takes you back to the beginning of the section instead of where you just made an entry. So, you have to scroll down to get to the next item.
-Everytime you open TT you get the form to fill out. I chose not to, but you have to go thru this each time you open. Please change to the first time you open only.
-I wanted to transfer $'s from my traditional IRA to my Roth. TT does a poor job of walking you through the options.
-When you are going thru the different sections on your own, TT takes you back to the beginning of the section instead of where you just made an entry. So, you have to scroll down to get to the next item.
- Overall, I'm dissappointed and will look to a different software next year.
What's not so great: Not as user friendly as it should be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fed Easy - State not so muh
on April 12, 2013
Posted by: AmateurFiler
Federal return quite straight-forward.
Inherited some $$ this year and State return didn't have all the forms to auto-complete... A bit more complicated than I would have liked
What's great about it: Federal Return Easy
What's not so great: State Return a bit lacking
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Easy
on April 12, 2013
Posted by: Texasstartaxer
I'm incredibly grateful for the ease and simplicity in TurboTax. I waited very late to do my taxes, but this whole process got me done in under an hour! They walked me through each one of my forms, told me where to look, and the system maximized my return!
What's great about it: They walked me through all my forms and deductions, and checked to maximize my refund!
What's not so great: None that I can think of!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Refund Rocked!!!
on April 12, 2013
Posted by: KRISPY88
I really liked the online part of doing taxes with Turbo Tax always easy,good answers to tax questions,liked paying taxes online. All around Turbo Tax Rocks!!!!
What's great about it: Liked the ease of doing my return online, answers to ?'s right away
What's not so great: nothing right now to report
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeping it Simple
on April 12, 2013
Posted by: DavidTheGray
This is a terrific product, easy to use, accurate calculations, clear explanations and friendly personnel when I needed to ask a live question to a real person. Only downside is the wait time (my fault for waiting to the last minute) and the "hold" music. However, the product itself is fantastic!
What's great about it: Easy step by step, Learned what is important for next year (what documents to keep in a folder throughout the year).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy stuff
on April 12, 2013
Posted by: Watchdawg
Don't be afraid to do your own taxes, it is very easy with Turbotax.
What's great about it: step by step instructions are easy
What's not so great: First time my 17yr had to file. Need a little more info for parents
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on April 12, 2013
Posted by: Anonymous
I use TurboTax year after year for my small business to file taxes. It does a great job in comparing this year and last year and making sure that I remember all the deductions.
What's great about it: Easy to use software; great at finding errors.
What's not so great: cost
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
sOOOO eZ
on April 12, 2013
Posted by: hOMERLLY
Love the ease of operation and accuracy of software
What's great about it: fast , total package, simplified
What's not so great: charge to file state tax
Written by a customer while visiting turbotax.intuit.com