Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Fastest Processing Ever
on February 17, 2013
Posted by: DerBlauMachs
I've used TurboTax for over 15 years now, and this was the quickest, least painful processing I've ever done. Way to go, TurboTax!!!! I'm really proud of you.
What's great about it: Found all of the important info the very first try
What's not so great: Missed my employee business expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 17, 2013
Posted by: Yankee7
have used Turbotax for about 8 or 9 years - each year there is improvement in useability.
What's not so great: Foreign tax credits were difficult to include in the return; NY State refund did not prompt for method of receipt of ref
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good For a New Filer
on February 17, 2013
Posted by: tiredteacher123
My ex-husband took care of this--I just worked. Due to divorce last year--My first time glad it is over I hope
What's great about it: Easy to follow--new to this since my divorce
What's not so great: Education section for son a little confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Consistent Favorite
on February 17, 2013
Posted by: momasboy
Had some questions that I could find in help documents so I had to go to IRS web site to find answers instead. Nice to be able to switch between different views (step-by-step and form view to check work if you need to. Nice to see you still have a solid product I can count on year after year. Thank you
What's great about it: takes you where need to be and lets you play senarios.
What's not so great: Had some pages print more than once, but that might be adobe reader fault.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as usual
on February 17, 2013
Posted by: ShelleyG
Program works great, but the one thing that bothered me was that every time you went to the summary page to continue you had to scroll down to the bottom of the page
Also asked a few too many questions that seemed like they should have been just for specialty cases or not asked because of previous answers
What's great about it: easy to use and understand
What's not so great: too far down to hit continue
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for Making Tax Time Easy!!!!
on February 17, 2013
Posted by: KellyJ46
Keep Up the Nice Work!!!! Thanks for making this year easy.
What if you had an App that was easy to use, and something you could use all year. This would be used to log charity stuff, maybe a list you could choose from. THis would be a great tool you could use at tax time, to makesure you got it all covered/included. Maybe even a reminder that could be sent monthly -- reminding you if you took anything to Good Will or donated, or purchased anything -- the list goes on and on. Then, tax time is a breeze.....
What if you had an App that was easy to use, and something you could use all year. This would be used to log charity stuff, maybe a list you could choose from. THis would be a great tool you could use at tax time, to makesure you got it all covered/included. Maybe even a reminder that could be sent monthly -- reminding you if you took anything to Good Will or donated, or purchased anything -- the list goes on and on. Then, tax time is a breeze.....
What's great about it: Easy to use, straight forward entry. Does all the hard work.
What's not so great: none at this time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes filling a breeze
on February 17, 2013
Posted by: Jarad
Very easy to understand and user friendly. Automated entering of W2's saved lost of typing and time. My completed return took less than 1hr. from start to finish including Federal,State and e-file.
What's great about it: Guiding questions
What's not so great: Paying for State Return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You can do this!
on February 17, 2013
Posted by: katrinaradia
All in all this is the best tax software out there.
What's great about it: easy walk thru instructions
What's not so great: needed to shut program before State would come up
Written by a customer while visiting turbotax.intuit.com