Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Great software!
on April 12, 2013
Posted by: Schultzka
Turbo Tax works great! very easy and fast
What's great about it: Very easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax every year
on April 12, 2013
Posted by: Ingrid1974
Found the experience easier every year I have used this product and I have only gone to a tax pro 1 time in the past. this is totally the way to go for me!
What's great about it: love the total walk through on my return
What's not so great: didnt find any this year
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GladToBeDone
on April 12, 2013
Posted by: MommaPass
I finished my taxes in record time this year. The step-by-step screens made it easy to compute my taxes once I had my records together!
What's great about it: Easy
What's not so great: having to go get updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Delivers!
on April 12, 2013
Posted by: emowry
I have been using TurboTax for 5 years now and it has never let me down. I don't make a 6 figure salary nor have huge holdings or accounts so it is the easiest way for me to get the job done.
What's great about it: TurboTax is always easy to use. They can find the answers you need for all your filing questions.
What's not so great: When trying to log into my UBS acct. via TurbaTax it would not accept my login. Was not using Premium copy.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
mostly great
on April 12, 2013
Posted by: shwang
Most everything was great, fast and clear.
When the error check found a few missing fields, it would show the tax form, but not the turbo tax worksheet page. I wanted to back out a change, but I had no idea where to go back to find it.
When the error check found a few missing fields, it would show the tax form, but not the turbo tax worksheet page. I wanted to back out a change, but I had no idea where to go back to find it.
What's great about it: quick and easy
What's not so great: review doesn't link back to worksheet page
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great, but e-file cost is high
on April 12, 2013
Posted by: Anonymous
I have NO complaints about Turbo Tax. It is expensive but less than going somewhere. I also don't like the added charges to E-File and the bank charges. This process makes it easier for everyone. It should be cheaper to E-File instead of more expensive than mailing.
What's great about it: Guiding through each step makes it so easy.
What's not so great: Just the cost of e-filing and the bank charges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Prep
on April 12, 2013
Posted by: greg1253
I have used this application for going on 8 years. It has saved me hundreds in tax preparation fees and time visiting tax prep offices. I can do it myself in the comfort of my home and the EasyGuide is true to its name.
What's great about it: Easy, intuitive and quick.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Money Back !!
on April 12, 2013
Posted by: belvadeer1
This years package was a lot easier to use
What's great about it: I like this years program a lot better than last years
What's not so great: I wish we could file our state return FREE also
Written by a customer while visiting turbotax.intuit.com