Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
on April 12, 2013
Posted by: dopk1nut
Been using Turbotax ever since it came out
What's great about it: simple, fast
What's not so great: I still have to do taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very organized and saves lots of time
on April 12, 2013
Posted by: Pierre03
I used to do my taxes manually, Turbotax is worth it's worth in gold. I love it, wouldn't do my taxes any other way!
What's great about it: Downloads and queries from prior year
What's not so great: a little slow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
That was Easy
on April 12, 2013
Posted by: EAPDBA
I used to agonize over letting someione else seeing my income and expenses. Now I can do my taxes in the privacy of my own home when the time is convienient for me.
What's great about it: Walked me through step by step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Returns Made Easy!
on April 12, 2013
Posted by: mikeosborne
The interface is user friendly, the explanations helpful. Much better than wading through piles of instructions and trying to figure it out on my own! And the error check gives me peace of mind that my returns have been filled out and calculated correclty.
What's great about it: Detailed, helpful, easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Use
on April 12, 2013
Posted by: Blazer1
Made completing our taxes a breeze
What's great about it: Ease of use and updated info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Worth The Money
on April 12, 2013
Posted by: rgilinsky
Turbo Tax works. K-1 entry is a nightmare. I did 3 this year (2012), and each had at least one entry that didn't match the Turbo Tax instructions. One resulted in an error that prevented e-filing. There was no help from TT. There was a number missing, and the only way I could get the return filed was to make one up. Can't wait to get audited on that. Luckily it was for a very small dollar amount.
I had a hard time figuring out how to prepare federal estimated taxes. It's not in an intuitive place. I just had to stumble around until I found it. And then the invitation to pay them by using EFTPS was very unhelpful, since TT neglected to warn me that you have to register, and that can take a week or more! Need much better guidance there.
What's great about it: Interview method is very good and better than previous years. It's fairly straightforward to navigate.
What's not so great: 1. Entering K-1 returns, 2. Finding estimated voucher prep section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not bad and as good as last year.
on April 12, 2013
Posted by: Arcoth
I have been using Turbo tax for over ten years. The program has stagnated a bit, but it is still generally better than the rest in ease of use and of course if one has Turbo Tax files it is easy to go from one year to the next.
The upselling is actually less obtrusive than last year. I do find it annoying that I cannot jump straight to -- for instance -- reviewing my individual stock sales, or individual charitable giving, without going through the same preliminary screens over and over. Usually only one or two clicks, but still annoying.
What's great about it: For generally simple returns, even with a few stock/option/etc. it is good
What's not so great: Jumping in and reviewing only specific sections still a pain.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2012 refund
on April 12, 2013
Posted by: gBurk2
I almost missed the teacher duduction. I would think that your review would look for key words and check for deductions
What's great about it: Asked a lot of good questions
What's not so great: Not intuitive.
Written by a customer while visiting turbotax.intuit.com