Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Just a few bugs.
on February 17, 2013
Posted by: Miechowicz
Did city taxes on my own for Turbotax was way off on review.
What's great about it: Great Federal and State
What's not so great: Local City taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
only way to do taxes
on February 17, 2013
Posted by: lifeisbeautiful
I have did my own taxes for over 40 years and now turbotax is a joy as it is accurate and complete.
What's great about it: quick,secure and accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than my accountant
on February 17, 2013
Posted by: Boofy
Before my accountant never indicated whether he thought I was undervaluing my charitable deductions. With Turbo Tax, I am finding that I shortchanged myself for 20 years. Thank you Tubro Tax!!!
What's great about it: love the calculator for deductoins
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it! Just wish it put Direct Deposit on state
on February 17, 2013
Posted by: DSwift
Love the program. Have used it for YEARS! Wish it would carry over the direct deposit into into the state form, or a least let you enter it manually in the Forms View.
What's great about it: quick and easy
What's not so great: Can't fill in State Direct Deposit info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
We Expected Better
on February 17, 2013
Posted by: loggerhead
We received a 1099-MISC for five days of rental of our primary residence. IRS Publication 527 says that filing a Schedule E for the rental is not required if total rental time over the tax year is less than 15 days. There is NO mechanism in TurboTax to support filing the 1099-MISC without triggering a Schedule E, which is not required. This will definitely trigger an audit because the IRS will know we received a 1099-MISC for Rent. Cryptic information on showing the rental as "other income and then adjusting it out" is the total level of support received. We were very disappointed. We ran and reran the program a half dozen times and it kept throwing us in a loop that offered no resolution.
What's great about it: Loss Carryover is Automatic
What's not so great: Poor Home Rental Support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Making it Easy ... but
on February 17, 2013
Posted by: Headscratcher
I trust Turbo Tax but you need to help the customers a bit more with the language used in the questions and explanations segment - specifically, I was tied up on the Mortgage Deduction section when I did not immediately see the question relating to Refinancing? It was phrased "Did you purchase or make upgrades to your home in 2012"... I had to dig into the explanations until I found that related to my "refinancing" as well. Keep It Simple Turbo Tax... I need you to! Thanks again for another great year of support.
What's great about it: I love the thoroughness of the questions asked but....
What's not so great: Some of the language with the questions is still complicated
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product!
on February 17, 2013
Posted by: Mtetre3458
I've been using TurboTax for over 20 years and it's a great product.
What's great about it: Ease of use, Electronic Filing
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Getting worse every year
on February 17, 2013
Posted by: Anonymous
I will never use again. I have used this product for 10 years... getting WORSE every year. Last year I had to research the completion of several forms relating to money used to buy a house that Turbo Tax was treating incorrectly. This year it refuses to let me e-file without explanation.
Just terrible. FAQ are nearly worthless
What's great about it: None
What's not so great: Won't let me e-file, no explanation
Written by a customer while visiting turbotax.intuit.com