Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Easy and fast returns!
on April 11, 2013
Posted by: PhillyTax
I love how the software remembers every detail from the last returns. It makes the process extra easy and fool proof.
What's great about it: It is always on top of every detail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
MY REFUND
on April 11, 2013
Posted by: LMVIVEIROS
UNFAIR THAT YOU NEED TO PAY FOR THE PROGRAM, AND PAY A PROCESSING FEE.
What's great about it: EASY
What's not so great: EXTRA COSTS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Software....Again
on April 11, 2013
Posted by: Frenchiemom2
I have used Turbo Tax for the last 8 years and I have never had any trouble getting the most money back we were entitled to. Any one can follow the easy steps. I would recommend using Turbo Tax, and I have told many people and also have my whole family also using it.
What's great about it: Easy to follow
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
kiss treatment for my tax return
on April 11, 2013
Posted by: kycorgi
we have a somewhat complicated return with 2 incomes, 1 pension, and some investments, as well as the deductions including a mortgage refinance this past year. We filed through Turbo tax last year, so this year it already knows what to ask, what to reveiw from our previous year. I did like that. This year the federal laws for home owners had some changes that worked to our benefit, and that was included in the software, helped reduce our liablity a good bit!
I also like that my state tax forms were in the system. Filing that took maybe 10 minutes.
I also like that my state tax forms were in the system. Filing that took maybe 10 minutes.
What's great about it: knows the questions to ask, and includes "more information" at each step
What's not so great: needed a calculator a couple of places, that would be a nice addition, if possible
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on April 11, 2013
Posted by: TaxTimeInIowa
I've used turbotax for over 10 years now and trust it to walk me through each year. Thanks Intuit!
What's great about it: Takes you through step by step to be sure you cover everything
What's not so great: Tedious but that's difficult to avoid come tax time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always rock solid
on April 11, 2013
Posted by: dannozrx
Always accurate, never a mistake, never an audit. It just works.
What's great about it: Good explanations of items in question
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Filing electronicaly
on April 11, 2013
Posted by: Capedory25D
Used this before but today it wouldn't work
What's not so great: Couldn't do it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough, Precise, Just What I Needed
on April 11, 2013
Posted by: Rydog147
I have gone from having nothing to claim but a simple W2 for my tax return to having multiple items and influences from my side business that needed extra attention and knowledge when filing. I realized doing this myself would be a hassle and more than likely wouldn't come close to gaining the best possible out come. I am computer savvy so I thought Turbo Tax would be the way to go. After using though you don't need to be a tech savvy guru. You just need to have your information ready and Turbo Tax guided me the rest of the way. I even found there were multiple things I could file that I would have never done if it wasn't for the guide showing me the way. I won't say this will work for everyone, but I know I'll continue to use it!
What's great about it: The Easy Assist program that takes you through step by step making sure you review everything!
What's not so great: Not using this sooner.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com