Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Always Easy with Turbo Tax
on April 11, 2013
Posted by: DwightL
Having everything in one place and being guided through the entire process step by step makes the entire tax preparation experience so much easier and less frustrating than going through each line of each form and wondering if this thing applies to my situation or not.. TurboTax efficiently focuses on only those areas with which I need to be concerned.
What's great about it: All forms, tables, etc. are current and in one place! Step-by-step guidance.
What's not so great: Confusing screens when finally trying to file. Don't like assumption that I'm e-filing state returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got me through it again!
on April 11, 2013
Posted by: DublinChris
Easy to navigate, more helpful explanations than in the past. Preparing tax returns isn't fun, but this software gets the job done.
What's great about it: Great for on demand help!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Covered it ALL!
on April 11, 2013
Posted by: Eyerishiis
I've used TurboTax for years now and have recommended it to friends who also love it. To go have your taxes done by someone else, YOU still need to gather and organize all the data, otherwise you pay through the nose for it to be organized for you. With TurboTax, you get together your paperwork, sort it, and can look for more or things you forgot when prompted by the questions that keep coming your way. You can stop and save it at any time and then resume days later. Unless your taxes are super-complicated because of a multitude of investments and losses and all that stuff, TurboTax is the program to use (and you can probably STILL use it even if you DO have "all that stuff" as long as your thorough and careful!)
What's great about it: I love the step-by-step way it makes sure you don't forget to take any deductions and you get your best refund possible
What's not so great: Can't think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
my tt review
on April 11, 2013
Posted by: John2414
Overall, I'm glad I used TurboTax.
What's great about it: TurboTax does all the calculations.
What's not so great: Iwanted to talk to someone but couldn't get a phone number to call.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Showed Me the Money!
on April 11, 2013
Posted by: TravelingLady
This is the fifth year I've used Turbo Tax. Turbo Tax Deluxe is so easy to use. Not only does it walk you through filing a return, it also tells you where to find all the needed information. Every year it gets better!
What's great about it: Very easy to use!
What's not so great: No cons!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo'd My Taxes !!
on April 11, 2013
Posted by: Peanutbutterp
Love the secure feeling I get when I do my taxes every year with TurboTax !! I have never had a problem and all I need to do is provide TurboTax with the necessary information off the tax forms I receive from lending institutions, banks, credit unions and any tax information I collect during the year. What an inexpensive, accurate way to get a hard job done easily !!! Thank you TurboTax !!
What's great about it: Professional taxes done on my own
What's not so great: Ther is nothing I don't like about turbo Tax - it's Great !!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent!
on April 11, 2013
Posted by: J12E11M
I have been using this product for years, couldnt be happier with the results!
What's great about it: Ease of use
What's not so great: it's taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another year of taxes done!
on April 11, 2013
Posted by: bandit21
You make doing Taxes alittle bit easier.
What's great about it: It helps to go step by step
What's not so great: sometimes I am not sure about the wording of some of the questions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com