Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
Print Returns Confusion
on April 11, 2013
Posted by: NCOBX
After "print returns for mailing" questions and choices are confusing! Seem to be left hanging and have to figure what to do myself. Could be better!
What's great about it: Was able to print.
What's not so great: Much confusion!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As always, easy to use
on April 11, 2013
Posted by: Krezguy
As I mentioned, I've been using TurboTax for some time now (probably six years at least#. It's gotten easier to use and walks me through everything more seamlessly each year. I think that the rate charged by the 3rd party vendor that submits payments to the Federal Government is high, but I'm #grudgingly) willing to pay it for the convenience.
What's great about it: Takes me step by step through the process - has become easier every year
What's not so great: Cost of 3rd party payment submission, sometimes hard to find the right form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Confidence gainer
on April 11, 2013
Posted by: DivergentDan
Every year there seems to be different "new challenges" to doing the return. Most items can be addressed with the software but if not they can be "learned" through supplied help aids, the Turbo Tax Community , etc.
What's great about it: Very easy to follow - lets me do it by the numbers or on my own..
What's not so great: A few tedious flows like on other income making you return after each item.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on April 11, 2013
Posted by: Gogo1234
See con above
What's great about it: 9 year of using turbo tax
What's not so great: had to use different computer and could not get my files off old computer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo ends the Turbulance
on April 11, 2013
Posted by: Essgee
This is the fifth year doing taxes by Turbo Tax.
If you file away your expenses over the year, and keep your IRS forms in one place as they come in, then doing taxes is so very much easier then doing them without help. They prompt you to look for specific documents, remind you of what you filed last year, and make sure you are covering all your income bases.
They make saving the documents easy and then filing is a breeze. Wonderful product that takes the scary parts out of doing taxes!
What's great about it: I like that they refer to last years returns to remind you what you need to include in this years.
What's not so great: Sometimes the explantions on DIV and Interest takes a few reads to comprehend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes filing painless
on April 11, 2013
Posted by: adom
Would recommend this program to anyone. Very easy to use.
What's great about it: easy to follow steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Did not get a refund this time
on April 11, 2013
Posted by: bamafan36567
I use Turbo Tax every year has always worked well for me.
What's great about it: Easy step by step
What's not so great: Loading times
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Covers all my documents I saved through the year.
on April 11, 2013
Posted by: ohioburg
Taxes are so complicated any more that I can't do them by myself. I need Turbotax.
What's great about it: Plain english!
What's not so great: Not all terms defined.
Written by a customer while visiting turbotax.intuit.com