Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Filing Process a Little Confusing
on February 16, 2013
Posted by: Ron1
I'd suggest one screen after review that CLEARLY states what is going to happen in the next few steps. For example:
You will be able to print your returns at any time but we recommend that you wait until after we do the following:
1 The first step will be to...
2 The next screen will tell you....
3 The following screen will .....
4.Then we will.
ETC.
2 The next screen will tell you....
3 The following screen will .....
4.Then we will.
ETC.
I may be a little dense but I do have two engineering degrees and a Master in Public Administration.. and I wasn't sure where we were going.
What's great about it: Relatively Fast
What's not so great: Somewhat confusing, wasn't sure where I was going
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 16, 2013
Posted by: FBUBBA
Don't understand why I was charged for state return this year...I thought it was included.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast and Relaxed, Breezy and Easy
on February 16, 2013
Posted by: Anonymous
If you feel like your not organized enough to do your own taxes Turbo Tax can and will help. It is easy to start and stop and then restart supplying Turbo Tax with the information to complete your Tax Returns. Need time to relax, think or find information just stop the process and restart later where you left off. You'll feel relaxed and confident when you submit the return that it is accurate and you'll not be overpaying the government.
What's great about it: Step by Step, easy to stop and restart.
What's not so great: It could not automatically find all my family W2s
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful
on February 16, 2013
Posted by: LRBB
We have used TurboTax for 10 years and have had a consistent positive experience, even when having to pay additional taxes. The software is easy to use and consistent in the format.
What's great about it: wase of use, consistency in format from year to year
What's not so great: none I can think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest to use
on February 16, 2013
Posted by: ChiliQueen
I've used several other forms of tax software/programs and find Turbo Tax the easiest to use.
What's great about it: Software takes you step by step and explains each if you need it.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on February 16, 2013
Posted by: SamuelJ
I have no problem paying taxes. And in my case for the last couple of years, I'm talking about six figures. But where in the world did we go wrong with this system? Each nuance and change indeependently has its merit and value, but when you add all of them up, it becomes a gigantic cluster.
Thank you for making it so easy for me.
Thank you for making it so easy for me.
What's great about it: It is monkey simple
What's not so great: Our tax system needs an overhaul
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State return still needs a tliitle work
on February 16, 2013
Posted by: MacinMass
The federal return step by step, hasn't changed much from last year, and that's a good thing. It is straight forward and takes you through everything. The Massachusetts state form however doesn't work quite right and I am forced to go into the forms to enter my wifes state pension contribution for the year. You would miss a 2000 dollar deduction in Massachusetts if you didn't catch that.
What's great about it: Federal Return was simple
What's not so great: Still misses things on MA state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome but pricey
on February 16, 2013
Posted by: cklorenzo
over all not bad i recommend it
What's great about it: easy simple fast
What's not so great: i didn't like having to pay twice for my mom and mine
Written by a customer while visiting turbotax.intuit.com