Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6 out of 5
4.6
(60,607 Reviews)
Open Ratings Snapshot
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
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Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5 out of 5
5
I still got a refund!
on April 10, 2013
Posted by: Anonymous
easy, cheap, helpful, nobody bothers me, easily available, no appt necessary; goodbye my old accountant!
What's great about it: really easy
What's not so great: "red flag" if something missing in filing through email alert
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
7 years of excellent service!
on April 10, 2013
Posted by: Hosie
I have been using TurboTx for 7 years - and now I have both of my children using it as well - we will all use for many years to come!
What's great about it: automated questions prompted
What's not so great: Nothing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
orginized
on April 10, 2013
Posted by: scuby2002
found it very easy to deduct all my union dues and work deductions. i the past i have had to search several times for it.
What's great about it: Union dues deduction easy to find
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick & Easy prep and file
on April 10, 2013
Posted by: CaptE
Great way for you to do your taxes, review them, electronically file them, and print the documents for your records. I would not use any other service to prepare my taxes.
What's great about it: Step by step review and instructions
What's not so great: none really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
H'mmmm
on April 10, 2013
Posted by: squeeky8
Had to redo and finally "save" after each try to get rid of red entries.
No easy way to print and compare stock sale entries with 1099
Under "Life Changes" I X had a baby (doing my taxes)
What's great about it: k-1 assist helpful
What's not so great: lack of info for red lined items
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 10, 2013
Posted by: Am3rican
Skeptical at first since I usually did my taxes by myself. As I got more familiar with the software I felt more comfortable. There were a couple of items I couldn't find how Turbo Tax got the numbers. Even after trying to read the IRS instructions it wasn't totally clear. I trust Turbo Tax made all the correct calculations and provided the forms needed. Hope nothing goes wrong now that I've e-filed my returns. If it goes well, more than likely I'll use your software next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
easy to use
on April 10, 2013
Posted by: jj20902
If it told me right away I double entered information right away instead of after a review
What's great about it: comparing last year to this year line by line
What's not so great: If i could know i just entered something wrong
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Way to go TurboTax!
on April 10, 2013
Posted by: Elisavet
Turbo Tax saved me a lot of time and effort with easy to follow instructions and pop up explanations. Will use it again next year. Thanks for such a software product that makes tax preparation less dreadful.
What's great about it: Easy to follow instructions and ready choice selections after answering questions.
What's not so great: None. All good.
Written by a customer while visiting turbotax.intuit.com
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