Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Always a great experience
on April 10, 2013
Posted by: erik9899
I've been using TurboTax Deluxe for 7 years and the product has only gotten better over time. Very much appreciate the easy manner in which it goes through every subject. Keep up the good work!
What's great about it: Thorough and smooth
What's not so great: Wish it took less time but taxes are taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Do it again!
on April 10, 2013
Posted by: PaulCT
Long time user of Turbo Tax. Each year I am grateful for the carry over of text and data - get off to a fast start. Also, the previous year totals help to make sure nothing is skipped. Things like payee ID's reduce the time and errors entering data.
What's great about it: Carry over information and values
What's not so great: Updates sometimes slow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Was ok
on April 10, 2013
Posted by: TiffK
Need to fix daycare expense entry, step by step said didnt' have eligible dependents to take child care deduction. Had to enter on the form side to get the step by step to recognize. Extremely frustrating and could be an issue for someone who doesn't know much about preparing tax returns. Should be more user friendly.
What's not so great: Difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful software!
on April 10, 2013
Posted by: sewingchar
This is "taxes for dummies"! Love it! I was skiddish the first year I used Turbo Tax, but it proved easy to use and wonderful to have the background knowledge of the software. Thank you for such a great product.
What's great about it: easy to use; hard to make mistakes.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I owe, I owe...the IRS gets my dough!
on April 10, 2013
Posted by: Zeeland1987
This was my first time using Turbo Tax. I am recently divorced, and my husband and I always had someone prepare our taxes for us. I was concerned about doing my own taxes, but Turbo Tax made it very easy. Needless to say, I was disappointed to see that I owed this year, but it helped me to make the decision to invest in a retirement plan in addition to having additional $ deducted so that hopefully next year I won't have to pay...
What's great about it: Very easy to maneuver
What's not so great: Itemizing takes a LONG time...especially when your deductions aren't enough to reduce your payment amount :-(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Accurate
on April 10, 2013
Posted by: Nikoli
TurboTax has continued to provide a reliable product that is both easy to navigate and is current, updating even as you input data.
What's great about it: Walks you thru the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast
on April 10, 2013
Posted by: roq21
I have used Turbo Tax for the last 7 years.
What's great about it: easy to use and understand
What's not so great: all was good
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Deluxe
on April 10, 2013
Posted by: Grant1974
The Turbo Tax Deluxe software makes filing easy as can be. It keeps getting better every year and makes doing your taxes almost fun!
What's great about it: Easy to enter information, pdf file of return
Written by a customer while visiting turbotax.intuit.com