Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
4
19 Years
on April 9, 2013
Posted by: PatD2012
I've been using Turbo Tax since 1994. It makes it simple and easy to get this tedious task done. I think it helps me get the most money back. One of the best features is the running total for the refund (or tax owed) that it at the top of the page. This time I made an error - put a comma where a decimal point should have been - and looked up to see I owed over $600,000 instead of a getting a significantly smaller refund!
What's great about it: Get the most refund with the least amount of stress
What's not so great: Sometimes it seemed to skip a step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
always reliable
on April 9, 2013
Posted by: lgw1
see above
What's great about it: takes info from prior yearts
What's not so great: slow to load short on explanations when doing corrections
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better Than Ever
on April 9, 2013
Posted by: franS54
This was the fastest return I have ever completed and I had many new things to fill. The sections were very easy to navigate if I wanted to change anything. I made use of the search to find most things I needed to change or had a question about and it helped a lot.
What's great about it: Easier to navigate and faster process
What's not so great: One topic was hard to understand when I had a question.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Invaluable Tax Assistance
on April 9, 2013
Posted by: LSUEngr
I have been using TurboTax for many years and would have been lost without it. It is the easiest step-by-step program to follow.
What's great about it: Without the use of TurboTax I would be forced to pay an expensive professional to do my taxes.
What's not so great: Should have more help for Home Office expenses since this is so common in today's economy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use. I love this product
on April 9, 2013
Posted by: Anonymous
I have been using turbo for quite a long time I would recommend turbo to any buddy
What's great about it: very easy to use , makes you find deductions that you may have not found
What's not so great: Some times a little slow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as pie!
on April 9, 2013
Posted by: daddyofthree
The program walks you through things that you had no idea were deductable and lets you know when they are not. There is a lot of info right at your fingertips!
What's great about it: I have used TurboTax for several years and have never had an issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy and quick
on April 9, 2013
Posted by: pillowink
I have been using Turbo Tax for several years and I am always pleased with how easy it is to use. This year we had Capital Gains and I was curious to know how that would come out. I was so excited to see how it calculated the taxes for it and I was dreading having to pay a great amount of tax on the Capital Gain. It worked out great and I was able to see on the worksheets how taxes are figured. I would highly reccomend Turbo Tax to anyone that can follow the simple instructions.
What's great about it: Just follow the questions and enter amounts
What's not so great: No problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good experience
on April 9, 2013
Posted by: Glyndola
Although it took several days to complete, I did not have to finish everything in one setting. I could work on this return on my schedule.
What's great about it: step by step instructions and explainations
What's not so great: it took a lot of time
Written by a customer while visiting turbotax.intuit.com