Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Given Taxes are Necessary, I Love Turbotax
on April 8, 2013
Posted by: dmalarkey
I understand that the printed version of the Federal Income Tax code completely fills a large conference table. It is so complex that no one can be sure of doing it right without expert help. TurboTax developers outdid themselves in reading the code and writing a program than almost anyone who can read can use to successfully do his/her taxes. The language is simple and as far as I can tell, it guides you to a submission where you pay the least amount of taxes allowable. The only thing I found mildly annoying was the big stress on "maximizing your refund". I felt it was unnecessary, since what we're really doing is paying our taxes. But in order to get my taxes done, I'll take the "annoyance". -Dennis in Richmond
What's great about it: The program is writen in Human rather than Beaurocrat.
What's not so great: Even Turbotax left me confused occaisionally - no surprise given complexity of the code.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Tops!
on April 8, 2013
Posted by: RodneyDC
Turbo Tax is easy to use and provides the detail necessary to file the most accurate return. I love the help section!
What's great about it: Used Turbo Tax for years. Easy, detailed returns.
What's not so great: No cons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using Turbo Tax Software
on April 8, 2013
Posted by: Sheena1
I have been using Turbo Tax for years and found it very helpful in doing my taxes. This year I had some different taxes and ran into some problems, I used the chat online and the Phone Help, and the problems were solved for me immediately. I would recommend this software to others, because of the ease of use and help available. Excellent
software and reasonably priced.
software and reasonably priced.
What's great about it: Chat online and Telephone Help available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and fast
on April 8, 2013
Posted by: Anonymous
I have used TurboTax for many years and tell everyone it is the way to go. It walks me though every part of the process and finds things I missed,errors, makes suggestions, etc. Excellent.
What's great about it: neat, editable as I go, accurate, easy efile
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!!!
on April 8, 2013
Posted by: Alibeau
I'm hooked! I'll be back next year and the year after that too! Turbo Tax made this so easy for me! Thanks Turbo Tax!!
What's great about it: This is my first tax return and Turbo Tax practically did them for me!
What's not so great: Can't think of a single Con
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ok
on April 8, 2013
Posted by: jerrygg
not as good as it used to be.
What's not so great: did not load previous yr info
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to go through for an old man (I'm 72yr)
on April 8, 2013
Posted by: Eddy89
It is the only way I would do my taxes anymore - I have been using turbo tax sinse 07 Your stock reflects the very remote chance that we will ever have a flat tax - so go go Turbo Tax
Thanks Ed
Thanks Ed
What's great about it: Very though
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Blew thru my refund
on April 8, 2013
Posted by: Terissa
It ask all the question if not sure about something it helps to answer your questions right then and there.
It shows you as you go along your refund amount or what you owe.
It even helps you with your state tax.
I love how it pulls in your w2's for you.
It shows you as you go along your refund amount or what you owe.
It even helps you with your state tax.
I love how it pulls in your w2's for you.
What's great about it: It is so easy to use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com