Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Easiest Return Yet
on April 7, 2013
Posted by: Jeffatchurch
I have used Turbo tax for seven years now and this is the best software version yet. I would recommend TT to anyone; once you have your tax papers together, this is an easy and effective and accurate way to file your taxes -- every bit as good as using expensive accountants.
What's great about it: Electronic importing of data; detailed and thorough interview
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on April 7, 2013
Posted by: SuSuGreat
I have been using TurboTax for at least 8 years.....it has enabled us to help so many of our family members. They now line up outside my kitchen door so I can do their taxes -- the chickens actually scare some of them away!
No one pays me for it -- I just do it because I love them --- so any winnings you could send my way would be terrific.
What's great about it: Super easy to follow. It helps me do all of my families returns and THEY LOVE ME FOR IT!
What's not so great: can't think of a one!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No need to hire a tax pro!
on April 7, 2013
Posted by: LaCapitalRue
Walks you thru each step. Takes the intimidation out of filing your own taxes
What's great about it: simple - Informative and easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on April 7, 2013
Posted by: MauiGrown
Turbo Tax was very quick and easy to use, especially with the import your W-2 option. Saved alot of time and allowed me to get through with my return and onto my day
What's great about it: Very quick to use, easy interface
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Epic Awesomeness
on April 7, 2013
Posted by: MattyIceVT
The most glitch free software process I have ever used. My taxes are complex and the software didn't miss a beat.
Since I'd never used TT, I spent about 16 hours doing my taxes manually from the IRS website; then used TT so I could compare the results. TT came out to the dollar of what I had computed, and it only took me about 3 hours. Its TT for me from here on.
Only complaint, editing previously entered info is a bit tedious as you have to go through all questions in the sequence before getting to the one you want to edit.
What's great about it: Thorough; zero software glitches, seemless E-file
What's not so great: Going back through all questions when editing; access to actual IRS forms should be through a hot button
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used it forever
on April 7, 2013
Posted by: kkleiber
I've used TurboTax since the DOS days, perhaps from the very beginning. I do a combination "step-by-step" and direct entry which is what I like about it: being able to do so.
I've not used other products, so I can't say it's the best, but it's been excellent enough that I've had no reason to switch. I do think pricing could be better...especially among us old-timers, but, the fact is, it's not and I always buy mine at a store for the same or less than Intuit offers online.
But I do recommend it.
What's great about it: Retains last year's info & gives comparisons
What's not so great: It can always explain subtle things better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes Made Easy
on April 7, 2013
Posted by: Threesons1994
I have been using TurboTax for many years and I'm overall happy with the program. It is intuitive and easy to use. A big problem is the cost each year and no discount for people that have been loyal for many, many years.
What's great about it: Simple to use, guided refund
What's not so great: Expensive each year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great way to do your own Taxes
on April 7, 2013
Posted by: dj4bama
I have been using TurboTax for five years now, it is easy and explains every step. After the first year it saves all your pertinent information to make filing the next year simple.
Love It!!
What's great about it: Easy to Understand
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com