Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
Another easy filing year
on April 7, 2013
Posted by: jgegen
I've been using TurboTax since it first came out. It just keeps getting easier and better with every year. Taxes and not fun, but TurboTax sure makes the process fun
What's great about it: Ease of use
What's not so great: Nothing Really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax time
on April 7, 2013
Posted by: Anonymous
I have used Turbo tax probably for decades, with only one year miss--I switched to see if I could get a program that handles pennies. I hate that the program rounds to dollars. Even worse, I dislike that it only rounds some items. If you want to keep the dollars only feature--make use of pennies a set up option.
Other than the pennies issue, I generally like Turbo Tax. The questions do cue me in on deductions/savings. For example, the HSA (health savings account) dialog reminded me of the fact that I could make a full year HSA deduction even though I had been in a HDHP (high deductible health plan) only for Dec. (My husband lost a job in Nov which meant a switch back to HDHP land).
My issues this year relate to NY/NJ tax issues. My husband worked in NY, I work in NJ, and we live in NJ. While NY tax allocation is complicated, so I understand it is difficult to make a simple dialog get the correct answers, I found the questions not very helpful. Turbo tax kept saying it knew what it was doing--but did not ask about the second 125 item on my husband's W-2, which I had to go back and force to be allocated correctly (I guess it assumed that if there was one 125 item already--it did not have to ask about the second item that it could not figure out). It then switched the filing ID to my husband on the main NY form, leaving my name off, but using my name on the top of NY attachments/schedules--leaving them not match the main form. That can't be correct. I would appreciate more instructions and help on the state issues, especially the NY adjustments--they are basically awfully Greek to me. In general, I like the federal tax version more than the state versions.
Would appreciate if links to official instructions (federal and state) were included, so I don't have to go hunting down instructions. Especially for things that Turbo Tax just "takes care of". I am the one who is filing--I need to understand why things are handled the way they are. I know that the links to instructions had been in past versions--I miss that.
What's great about it: Questions get me to good ideas
What's not so great: Rounds to dollars, Multi-state tax issues
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 7, 2013
Posted by: buddy1001
I have been using Turbo Tax for years. It is quick and easy. No problmes with e-filing. Very satisfied customer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick process
on April 7, 2013
Posted by: csvols
The turbo tax product is user friendly, provides options for imports, and calculates amounts as you proceed through the process.
What's great about it: Easy to navigate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 7, 2013
Posted by: 1Dallas1
I have used this product for many years. The best thing about it , is not only is it easy to use. It keeps track of Items coming forward, making each years taxes very easy.
What's great about it: Very Easy to Use, Anyone Can Do It
What's not so great: Sometimes hard to find a Form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good to Go
on April 7, 2013
Posted by: JimV1072
This is a premier product and I would recommend it to anyone wanting to do their own taxes. It is very easy to use and for the areas where there is a question the help provided is outstanding
What's great about it: Easy to use. I have used Turbo Tax for over 10 years and this years entry was the easiest of all.
What's not so great: None really other that the charge for the state tax e-fileing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Furious
on April 7, 2013
Posted by: knittingdivva1
This is the third year I have used Turbo Tax and each year it gets better, faster and easier. This year was specially great. I used the form for sale of a home and had worried it would be difficult but in fact it was very efficient and helped me a great deal.
What's great about it: Easy to do; only took an hour or two
What's not so great: nada
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used for many years
on April 7, 2013
Posted by: GregorMN
I've used Turbo Tax for many years now, and it's always easy to use. This year there was a delay getting the fixes for state filiing, but TT fixed everything in time to file.
What's great about it: Easy to use
What's not so great: Had to wait for state fixes
Written by a customer while visiting turbotax.intuit.com