Customer reviews from turbotax.intuit.com
TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Average customer rating
4.6
(60,607 Reviews)
Rating breakdown 60,607 reviews
5 Stars
44,224
4 Stars
13,217
3 Stars
1,945
2 Stars
712
1 Star
509
Customer Reviews for TurboTax Deluxe Federal + E-file + State 2012 - Mac/Windows
Customer Rating
5
helped alot
on February 10, 2013
Posted by: Anonymous
i have used turbotax for the last 4 years and liked it very much
What's great about it: explained everything very well
What's not so great: 0
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
refund is sending me on vacation
on February 10, 2013
Posted by: 94Angels
I like the fact that I am a phone call away from help if needed and I also like that it is with a live person and they are very knowledgeable...Thanks Turbotax
What's great about it: walks you through step by step
What's not so great: There is nothing bad I can say
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, Easy, Easy
on February 10, 2013
Posted by: JGHoward
Wonderful and so easy to use.
What's great about it: Gets better every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
got it done
on February 10, 2013
Posted by: oscar1
onced i gathered all my information it went pretty quick.
What's great about it: quick and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Refund
on February 10, 2013
Posted by: PSLarry
I like the detailed step by step questions so nothing to miss.
What's great about it: Very easy to use!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
IRA Entry Screens Confusing & Incorrect
on February 10, 2013
Posted by: Bremerton
Though not a real big deal, I found your IRA entry screens confusing. If you have made an Traditional IRA (TIRA) to Roth IRA conversion, it's confusing to have the entry screen for distributions from the TIRA to the Roth for the conversion in one section and the entry screen for the the TIRA contribution in another section. Suggest at least adding an footnote to the TIRA distribution screen noting that "If one has made an TIRA to Roth conversion, one should not freak out over estimated tax refund increase because this increase will go away once you enter your TIRA contribution in the deduction section." Also, the TIRA "find your basis screen" in the deduction section is wrong because it should not ask for your IRA basis as of the end of calendar year 2011 since this will not be your IRA basis if you made 2011 contributions between Jan 1 and April 15, 2012.
What's great about it: none
What's not so great: IRA Sections could use improvement
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
to be polite
on February 10, 2013
Posted by: 8pulgas
I think it is fair.thank you for all your help
What's great about it: updates
What's not so great: not enough refund
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Watch me do the "Happy Dance"!
on February 11, 2013
Posted by: deebear1
Have been using TurboTax for 5 years (or more). Switched from another popular program and found that TurboTax was by far more accurate, as well as checking EVERYTHING to get me the best refund possible! Thank you TurboTax....you rock!
What's great about it: Not having to sit down and "read the book"; ease of use; error checks, and Audit Risk Assessment.
What's not so great: A bit confusing this year with all the last minute changes, but still the best deal going!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com